Breakfast Attendant / Server Position Available In Buncombe, North Carolina

A successful candidate for a breakfast attendant/ server is someone who has impeccable people skills, who is attentive and is motivated. The responsibilities of this position include preparing food, serving, and cleaning up after service. A breakfast attendant / server must also remain poised as they communicate with customers and other staff to relay drink orders and address customers’ questions and complaints promptly. It is imperative that a breakfast attendant /server be able to work in a diverse, fast-paced environment and be able to communicate effectively with customers and staff to ensure that the customers’ needs are met. Lastly, a breakfast attendant / server should have a thorough knowledge and understanding of food offerings to be able to make recommendations to customers based on various dietary restrictions or personal preferences

OVERAL RESPONSABILITIES

• Attitude of servitude – full understanding of all aspects of customer service in Hotel/Restaurant setting
• Responsible for creating an impressive, memorable, fast breakfast experience for all guests with impeccable self-presentation (winning smile, crisp and clean uniform, etc.)
• Responsible for helping to achieve ongoing guest satisfaction and team goals
• Provides information and assistance to hotel guests regarding local and hotel amenities
• Assists guest efficiently and courteously in all hospitality related functions, while ensuring that all breakfast service is being maintained and served according to brand standards
• Inventory breakfast items regularly and advises Kitchen Manager if items are running low or an item is nearing its expiration date
• Assists/ informs Kitchen manager on customer feedback, favorite menu items,
• Maintains cleanliness of all tables, assisting other servers as needed.
• Maintains cleanliness of workstations during working hours and perform weekly maintenance.
• Assists in maintaining cleanliness of public areas

JOB QUALIFICATIONS

• Ability to verbally communicate effectively with all guests and co-workers
• Ability to perform all breakfast duties as outlined in the training outline and property specific checklists.
• Prolonged periods of standing and/or walking
• Pushing, pulling, bending, stooping, upward reaching
• Some exposure to cleaning chemicals
• Compliance with all brand standard operating procedures
• OSHA compliance Schedule would be Saturday-Sunday 6AM-12P, Monday-Tuesday 5AM-11AM Holidays & Weekends Required

BENEFITS

Medical/Dental/Vision/Critical Illness/Accident (FT),

Paid Vacation, Weekly Pay, Direct Deposit, Employee Referral Bonus Program, Hilton Employee Travel Program EOE/Drug Free Workplace Local Candidates Preferred Source:

Hilton Brands – US Military Careers