Executive Lounge Attendant Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Executive Lounge Attendant position at Hilton Charlotte Airport offers a full-time role with career growth opportunities and comprehensive benefits such as a 401(k) plan, health coverage, paid time off, and exclusive travel discounts. Responsibilities include providing exceptional guest service, maintaining cleanliness, and assisting with food presentation. Ideal candidates have previous customer service and food service experience, with a high school diploma or equivalent. Atrium Hospitality is an Equal Opportunity Employer committed to promoting a culture of service, perseverance, inclusion, respect, innovation, and teamwork.
Job Description
Hotel:
Hilton Charlotte Airport 2800 Coliseum Centre Drive Charlotte, NC 28217 Executive Lounge Attendant Full time Atrium SPIRIT
- where teamwork, passion and appreciation ignite service excellence What’s in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning
- 40% of our management hires are internal promotions! Invest in Your Future
- 401(k) plan with company match. Comprehensive Health Coverage
- Medical, dental, and vision insurance options. Paid Time Off & Vacation
- Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life
- Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact
- Make a difference through Atrium’s community service and volunteer programs.
__________________________________________________
Primary Purpose:
The primary purpose of the Food & Beverage Attendant is to provide guests with an excellent dining experience while assisting in the presentation of the complimentary breakfast/evening reception.
Work Performed:
The Food & Beverage Attendant will be tasked with the following duties, responsibilities, and assignments: Complete the sanitization/disinfection/cleanliness of work area, including counter tops, utensils, equipment, and refrigeration equipment; Present complimentary breakfast/evening reception by obtaining supplies, clearing dishes, wiping table, restocking buffet area. Provide a high level of customer service, including resolving customer concerns in a warm and professional manner; Able to perform the duties of a complimentary bartender, busser, cook, or server as needed; Knowledge of menus, presentation, and preparation methods; Ensure that all food is stored in proper containers and at proper storage and holding temperatures; Work with all employees as a team to ensure smooth operation of food production; Facilitate shift changes and relay any pertinent information to supervisor and/or next shift employees; Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, keeping compartment sink, side boards, and refrigerators clean and sanitized; Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Previous customer service experience Previous food service experience High school diploma or equivalent Food Safety Training certified or become certified within first 60 days of employment. Alcohol Awareness certified or become certified within first 60 days of employment Able to lift a minimum of 50lbs occasionally and 15lbs regularly Able to bend and squat repeatedly Able to walk and stand for duration of scheduled shift Flexible to work day shifts, early mornings, evenings, nights weekends and holidays _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate
Privacy Rights:
https://www.atriumhospitality.com/privacy-policy Atrium Hospitality is now one of the largest hotel management companies in the United States and we’re still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!