Concession Stand Attendant Position Available In Swain, North Carolina

Concession Stand Attendant Scenic Railroads Acquisition Corp 225 Everett Street, Bryson City, NC 28713

Division/Department:

Food & Beverage Job Title:

Concession Stand Attendant Reports To:

Food & Beverage Management Type of position: Non-Exempt /

Hourly Employee Classification:

Seasonal Location:

Bryson City, NC Compensation:

$12 -$14 per hour + tips

Job Summary:

Concession Stand Attendants provide customer service to train passengers both aboard the train and at the concession trailer. Works in the Conductors’ Café, Depot Café, and Big Al’s food trailer providing customer service, food preparations, cash handling and stocking of items in each location.

Essential Duties and Responsibilities:

Checks with MOD for daily numbers and objectives. Prepares Conductors’ Café car and/or Big Al’s for daily operations by ensuring cleanliness, proper setup, and supply levels. Prepares food for Concession Train Car and Big Al’s. Provides information about the posted menu, knowledge of food ingredients, layover information, box lunches, and safety information to passengers. Engage customers demonstrating strong customer service skills as part of the overall team. Be in complete uniform at all times during the shift. Ensure that the service is at all times performed in a professional manner and in the style as specified by Food & Beverage Management. Maintains a clean and sanitary environment in compliance with all local and federal health codes. Adhere to company service standards, procedures, and policies. Assist in the depot café, before train departures passing out box lunches and assisting guests. Ensure that all guest wishes are met as far as reasonably possible. Other duties as requested.

Work Environment:

Kitchen equipment. Including but not limited to steam tables, crockpots, convection oven, cutlery, and a flat top grill. Able to work long days may require prolonged standing and lifting of objects up to 50 lbs. Able to work with many types of personalities and able to work out problems and resolve conflicts. Able to work in all types of weather including temperatures of 0 to 100 degrees, as well as rain, shine, or snow. This is a job description, not intended to be specific. We work as a team at GSMR, and you may be asked to do additional tasks.

Education, Skill, and Work Experience Requirements:

Must be at least 16 years of age. Valid Driver’s License preferred. Must have good equilibrium, not affected by motion and able to travel by train. Ability to be on your feet for extended periods of time. Must possess organizational skills with the ability to multi-task while prioritizing workload with a practical, flexible, and innovative approach to work. Ability to communicate successfully with a variety of personalities and function effectively as a member of a team. Available to work a variety of shifts including weekends and holidays. Must be able to constantly improve and adapt to changes easily. Must have a professional appearance with good personal hygiene. Must pass a pre-employment background check. Able to maintain dependable work attendance and flexibility with assigned work schedules, including weekends and holidays. Knowledge of Square and wireless technology to process payment transactions. Capacity for cash handling and daily reporting skills.