Banquet Captain Position Available In Wake, North Carolina

Hotel:

Raleigh Durham Embassy Suites 201 Harrison Oaks Blvd Cary, NC 27513 Banquet Captain Full time Atrium SPIRIT

• where teamwork, passion and appreciation ignite service excellence What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning

• 40% of our management hires are internal promotions! Invest in Your Future
• 401(k) plan with company match. Comprehensive Health Coverage
• Medical, dental, and vision insurance options. Paid Time Off & Vacation
• Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life
• Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact
• Make a difference through Atrium’s community service and volunteer programs.

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Primary Purpose:

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by planning and implementing the serving details for the event.

Work Performed:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments: Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware; Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled; Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner; Ensures the servers are ready to serve the meal when its prepared; Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned; Maintain communication with the guest contact person for guest needs; Set-up, operate and dismantle audio-visual equipment; Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment; Able to perform job of Banquet Associate and Banquet Bartender; Able to understand departmental forecasting to ensure appropriate staffing levels; Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory; Ensures service standards are being followed and takes corrective action when they are not; Guide, direct, and motivate banquet staff; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Previous customer service experience Six months of banquet food service experience

Preferred Prior Experience:

Prior leadership experience

Preferred Education:

High School diploma or equivalent

Required Licenses/ Certification:

Food Safety certificate or complete training during initial 90 days. Alcohol certification or complete training during initial 90 days.

Physical:

Ability to lift, pull and push up to 50 pounds. Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays. _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate

Privacy Rights:

https://www.atriumhospitality.com/privacy-policy Atrium Hospitality is now one of the largest hotel management companies in the United States and we’re still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!