Substitute Club Lounge Attendant Position Available In New York, New York

SUBSTITUTE CLUB LOUNGE ATTENDANT

Thompson Hotels
Thompson Central Park New York
US – NY – New York City

FOOD AND BEVERAGE

Hourly/Entry Level Employee
Seasonal
30.35 Hourly US Dollar (USD) pay basis

Req ID:

NEW014224

Summary
The Club Lounge Attendant is responsible for assisting in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The Club Lounge Attendant must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen. As well as maintaining proper display of food items. Qualifications
Physical requirements:
Flexible and long hours sometimes required.
Heavy work – Exerting up to 40 pounds of force occasionally, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand during entire shift

General Requirements:

Must be able to effectivelymunicate both verbally and written, with all level of colleagues and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by colleagues and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and colleagues in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance inpliance with Hyatt Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Hyatt Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and plex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Maintain a friendly and warm demeanor at all times.

Fundamental Requirements:

Colleagues must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow colleagues. Appropriately greet, interact with and service guests and others.
Keep all work areas clean and properly stocked according to the current meal period.
Clean/clear tables.
Follow andply with correct safety and sanitation procedures.
Receiveanize and re-stock inventory.
Keep all tables cleaned and properly set according to property specific standards.
Break down trays of soiled dishes and linen in the dish room area according to established standards.
Refilling beverages, bussing tables, and promptly resolving any guest requests.
Complete daily opening and closing duties and cleaning according to established side-work checklist.
Mop/sweep in the event of a spill.
Clean pantry, equipment and removal of trash in lounge and pantry areas.
Answer the phone in an attentive, courteous and efficient manner.
Assist fellow colleagues as needed throughout the shift.
Provide table service including self-bussing.
Brew Coffee.
Refresh Food and Beverage products in the lounge
General cleaning of the space
Restock drinks, plates, silverware, etc.
Place requisitions for all items needed for the lounge
Keep track of all product consumptions on daily basis
Maintain and clean the buffet
Clear all dirty dishes, silverware an take to stewarding department
Setup food offerings and replenish as needed.
Perform pre-assembly and warming of food items and snacks.
Work with stewarding on duties for china, glass and silver from lounge and tools in the pantry.
Handle admittance vouchers.
Assist in the receivinganization and re-stocking of inventory.
Ensure overall guest satisfaction.

Salary Range:

$30.3532 to $40.4709 per hour All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran
status.