Chef de Cuisine Position Available In Mecklenburg, North Carolina

Chef de Cuisine Rally Entertainment LLC Charlotte, NC Job Details Full-time $70,000 – $75,000 a year 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Food provided Qualifications Hospitality Food handling Management Sales Culinary experience Food management ServSafe Customer service Catering Restaurant management Cooking Mid-level Microsoft Office 3 years Culinary Arts Bachelor’s degree Team management Hospitality Management Rally (agile software) Food industry Kitchen management Associate’s degree Food safety Leadership Restaurant experience Food service management Full Job Description

JOB DESCRIPTION

– Chef de Cuisine

REPORTS TO

Executive Chef

FLSA STATUS

Salaried, Exempt Company Overview:

Rally Management, Inc is a leisure and entertainment company focused on bringing people together through pickleball, exceptional food and drink, and competitive socializing experiences. The Company offers a modern twist on the popular game of pickleball with innovative technology designed to keep players engaged, entertained, and excited to come back for more. Starting with its flagship location in Charlotte’s South End, Rally’s mission is to be a catalyst for connection in every community we enter and to be the nation’s premiere venue-based entertainment experience for active lifestyles.

Position Overview:

The Chef de Cuisine is responsible for the daily execution of back-of-house operations at our Restaurant. This role ensures consistency in food quality, plating, and preparation that reflects our seasonal, ingredient-driven approach. The Chef de Cuisine leads the kitchen team during service, supports menu innovation, maintains kitchen standards, and fosters a high-performing and inclusive culinary culture that supports the guest experience and financial goals.

Team Commitment:

At Rally, we are committed to a culture of communication, integrity, and accountability at all levels of the organization. We expect every team member to contribute to open dialogues and to foster a culture of overcommunication, ensuring alignment and transparency across the organization. Every team member is expected to honor their commitments and follow through on their word. The Chef de Cuisine serves as a champion of employee engagement, diversity, equity, and inclusion initiatives. This role is instrumental in creating an environment where every team member feels valued, supported, and empowered to contribute their best.

Responsibilities and Duties:

Culinary Execution & Standards:

Lead all kitchen operations at our Restaurant, ensuring consistent food quality, taste, and presentation in line with our seasonal and local ethos. Manage and support line cooks and prep staff during service. Maintain cleanliness, organization, and operational flow in the kitchen. Execute and refine menus that highlight fresh, local farm ingredients in collaboration with the Executive Chef and culinary partners. Ensure proper portioning, plating, and recipe adherence across all menu items. Support R D for specials and seasonal offerings.

Kitchen Operations:

Ensure smooth prep and service workflows aligned with our Restaurant’s service style and pace. Collaborate with leadership to monitor and manage food and labor costs. Track prep levels, reduce waste, and uphold inventory standards. Maintain kitchen organization, labeling, and storage per health code standards.

Financial Management:

Own and manage our Restaurant’s kitchen budget, including food costs, labor costs, and operational expenses. Lead the execution of cost control measures to ensure profitability without compromising food quality or guest experience. Analyze financial performance regularly and implement strategies to optimize revenue and minimize waste. Partner with the Executive Chef and GM to align culinary decisions with financial targets and business goals.

Inventory Management:

Manage inventory levels of food items and disposable paper goods. Oversee ordering, receiving, and storage to maintain adequate stock and minimize waste. Conduct regular inventory audits and maintain accurate records.

Team Leadership & Development:

Assist in recruiting, hiring, onboard, training, and developing a high-performing kitchen team. Provide ongoing coaching, feedback, and performance evaluations to promote growth and development. Create and manage team schedules to ensure optimal operations and proper staffing. Foster a positive and inclusive workplace culture that promotes teamwork and employee engagement. Facilitate clear, cross-functional communication with team members and across your department. Promote strategies to enhance employee engagement, retention, and job satisfaction. Handle staff conflicts and issues promptly and professionally to maintain team morale, collaborating with your Executive Chef and GM as needed. Ensure all decisions align with Rally’s brand guidelines, values, and strategic goals.

Guest Experience & Guest Engagement:

Ensure a consistently high level of customer service and guest satisfaction throughout the venue. Anticipate guest needs and proactively solve potential issues to ensure a best-in-class hospitality experience. Address and resolve guest concerns and complaints promptly and professionally. Develop and implement programs and promotions to enhance guest engagement and increase loyalty. Monitor guest feedback and use it to continuously improve offerings and service quality and offerings.

Compliance and Safety:

Ensure compliance with health, safety, and sanitation regulations throughout the kitchen. Train staff on proper food handling and safety protocols to maintain high standards. • Conduct regular audits to ensure the kitchen is operating in compliance with company policies and regulations. Consistently demonstrate excellent attendance and punctuality, adhering to PTO and attendance policies and maintaining proactive communication regarding any schedule changes. Consistently demonstrate excellence in meeting deadlines and over communicating regarding any adjustments to timelines as needed. Maintain active ServSafe certification and ensure compliance with other mandatory certifications.

Qualifications:

Associate’s or Bachelor’s degree in Culinary Arts, Hospitality Management, or a related field preferred. Minimum of 3 years of experience as a Chef de Cuisine or in a similar role in an upscale environment. Strong culinary skills with a passion for creativity and innovation. Proven ability to assist in achieving sales targets and managing financials. Excellent leadership and team management skills. Strong organizational and multitasking abilities. Exceptional customer service and interpersonal skills. Proficient in Microsoft Office Suite and familiar with kitchen management software. Ability to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements and Work Environment:

ADA compliance requirement- The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. •This role requires the ability to stand and walk for extended periods, bend, reach, and occasionally lift and carry items up to 50 pounds. Work is performed in a fast-paced kitchen environment, with exposure to heat, cold, sharp utensils, cleaning agents, and slippery surfaces. The ability to safely navigate busy kitchen and service areas is essential. Flexibility to work evenings, weekends, and holidays as needed. We encourage individuals of all abilities to apply. If you require a reasonable accommodation during the hiring process or on the job, please let us know. While experience and hard skills are important, cultural fit is critical. We expect all members of our team to embrace the values that set Rally apart from our peers.

This means you demonstrate:

1.

ASSUME POSITIVE INTENT.

We give each other the benefit of the doubt, prioritizing empathy and understanding over suspicion and defensiveness. This mindset creates a culture of trust and reduces unnecessary conflict. 2.

FIRE IN THE BELLY.

We are problem-solvers and go-getters, fueled by passion, creativity, and grit. Those who live by this value are motivated from within, always ready to go the extra mile in their quest for excellence. 3.

LONG-TERM THINKING.

We seek to build long-term relationships and recognize that this takes time, patience, and consistency. We don’t take shortcuts. Retention is a key metric of success with our team, our guests, and our partners. 4.

ASK BOLD QUESTIONS.

We are curious and we seek to continuously grow, as individuals and as a company. We challenge the status quo and look to do better. Understanding the “why” is as important as nailing the “what.” 5.

QUICK TO LAUGH.

We are serious about success, but not too serious. We believe in celebrating the small stuff, zany traditions, and the infectious spirit of camaraderie on-court and off. 6.

EXPERIENCED OBSESSED.

We are committed to creating extraordinary experiences for our people. We take feedback seriously, and we go above and beyond to delight our people and our community in all that we do. Additionally, we expect all members of our team to embrace and demonstrate how our values come to life through our operating principles. 1. SEE DO. We believe in addressing issues as we encounter them, operating with a sense of urgency and ownership in our daily actions. We jump in and get our hands dirty at every level of the organization. 2.

WHAT GETS MEASURED, GETS DONE.

We are data-driven, we do our homework, and we make decisions backed by empirical evidence. We believe that tracking our performance against clear and measurable objectives ensures accountability, informs better decisions, and drives continuous improvement. 3.

MAGIC MOMENTS.

We go the extra mile to foster authentic interactions and above-and-beyond service. 4.

PRODUCTIVE DISAGREEMENT.

We believe that a great debate is how you get to a great decision. We encourage critical thinking and dissenting opinions that are grounded in evidence and logic, not ego, emotion, or personal agenda. Once a decision has been made, we align and commit to the course of action. 5.

THE DETAILS MATTER.

We believe that exceptional hospitality lies in the details. We understand that every touchpoint of the guest experience – from the scent of our soap to the typeface on our menu- elicits an emotion and contributes to a greater whole. By ensuring consistent standards across all touchpoints great and small, we create an experience that’s greater than the sum of its parts. Equal Opportunity Employer Statement Rally Management, Inc is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We encourage applications from individuals of all backgrounds and experiences.

Job Type:

Full-time Pay:

$70,000.00 – $75,000.00 per year

Benefits:

401(k) Dental insurance Food provided Health insurance Paid time off Vision insurance

Shift:

10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift

Supplemental Pay:

Bonus opportunities Quarterly bonus

Work Location:

In person