Travel Concierge Position Available In Sumter, Alabama

Travel Concierge Job Employer Name:

Nisha C. Ostrander

SpiderID:

13940434

Location:

Gainesville, Alabama

Date Posted:

2/7/2025

Wage:

35000-75000

Category:

Travel Agent

Job Code:

Number Of Openings:

20

Job Description:

As a Travel Concierge, you will be responsible for planning and organizing customized travel experiences, including accommodations, transportation, activities, and special requests. Your role will require consulting with clients to understand their needs and preferences, making personalized recommendations, and ensuring every aspect of their journey is coordinated smoothly. You must be able to work independently and efficiently while maintaining a high standard of service. A critical part of this position is building and maintaining strong client relationships to encourage repeat business and referrals. You will act as the primary point of contact, providing high-touch customer service from the initial inquiry through the completion of the trip. Ensuring that clients feel valued and well taken care of is essential to our company’s commitment to excellence. Problem-solving is a key component of this role, as travel plans often require last-minute adjustments. Whether handling a flight delay, securing alternative accommodations, or resolving unexpected cancellations, the Travel Concierge must be able to think quickly, remain calm under pressure, and provide effective solutions. Keeping up with industry trends, airline policies, and travel restrictions will be vital in delivering up-to-date and reliable service. Time management and organization are crucial for success in this position. You will be managing multiple clients, tracking reservations, maintaining itineraries, and coordinating with various travel providers. The ability to prioritize tasks, meet deadlines, and respond to client inquiries promptly is essential. Strong attention to detail is required to ensure that every booking is completed accurately and that no important details are overlooked. The ideal candidate will have a deep understanding of travel planning, including booking flights, hotels, cruises, car rentals, and vacation packages. Experience with travel management software and familiarity with industry-specific booking platforms such as Amadeus, Sabre, or Expedia is preferred. Proficiency in Microsoft Office and Google Suite is also necessary for maintaining records, updating travel documents, and organizing client information.

Job Requirements:

Although not required, multilingual skills are a plus. The ability to communicate in multiple languages will allow for better client service, particularly when assisting international travelers or working with foreign vendors. Candidates with fluency in additional languages will have a competitive edge in serving diverse clientele. Applicants should have at least two to three years of experience in the travel, hospitality, or customer service industries. Prior experience as a travel agent, concierge, or similar role is highly desirable. Knowledge of major travel destinations, airlines, and accommodation options will help in curating memorable and well-planned experiences for clients. Flexibility is another important factor in this role. Since travel requests can arise at any time, the Travel Concierge must be prepared to assist clients outside of regular working hours when necessary. A strong commitment to customer service means being available to address urgent travel needs and providing support whenever required. Exceptional written and verbal communication skills are required to interact with clients, vendors, and colleagues professionally. Clear and timely communication is necessary to ensure smooth travel arrangements, confirm reservations, and address any concerns that may arise during a client’s trip. Strong interpersonal skills will also be beneficial in maintaining positive relationships with partners and vendors.

Job Criteria:

Start Date:

02/08/2025

Position Type:

Part-Time Permanent

Years of Experience Required:

Entry-Level

Education Required:

High School

Overnight Travel:

None

Vacation Time:

Job Benefits:

Casual Dress, Regular Employee Outings Company Profile:

Travel by Nisha is a premier travel agency specializing in customized travel planning for families, couples, and senior travelers. We provide seamless, stress-free experiences by handling all aspects of trip planning, including flights, accommodations, transportation, and curated itineraries tailored to each client’s needs. Our mission is to make travel effortless and enjoyable while ensuring exceptional service and attention to detail. We offer a range of travel services, from luxury escapes to budget-friendly vacations, group travel, and all-inclusive packages. Partnering with top travel providers, we secure exclusive deals and premium experiences. Our team is dedicated to delivering expert guidance, personalized recommendations, and unforgettable journeys.

Contact Information:

Contact Name:

Nisha Ostrander

Company Type:

Employer

Company:

Travel by

Nisha City:

LONG ISLAND CITY

State:

New York Zip:

11101