Front Desk Agent Position Available In Collier, Florida

Front Desk Agent Ncolor salon + boutique2 4760 Tamiami Trail North, Naples, FL 34103 Company Overview Ncolor salon + boutique2 is dedicated to enhancing the potential of every client and stylist. Located in Naples, Florida, we provide elite salon services alongside a curated selection of boutique items, ensuring our clients are always in style. Our luxurious atmosphere and commitment to quality create a unique experience for all who visit. Summary The N Color Concierge is responsible for providing outstanding customer service, scheduling salon appointments, checking salon clients in and out, executing the opening and closing process, establishing and developing strong customer relationships, and building individual sales volume. They play a vital role in creating a memorable customer experience and upholding the company’s reputation as the premier luxury destination for salon services, gifts and home decor. The Concierge is expected to build their unique presence at the front desk and on the sales floor and find creative ways to WOW and delight our clients. Responsibilities 1.

Client Experience and Service:

Warm greeting, check clients in and out, offer beverages and amenities, maintain discretion and amenities, handle client concerns. 2.

Scheduling and Coordination:

manage appointment bookings, ensure a smooth transition between clients, confirm upcoming appointments. 3.

Retail and Product Sales:

Recommend and upsell retail products, restock home hair care. 4.

Administrative Tasks:

Process payments, handle cash drawer, inventory tracking and ordering of home hair care. 5.

Cleanliness and Ambience:

Keep front desk immaculate, monitor music, set the tone for the salon’s atmosphere-calm, professional, inviting. Overall, the N Color Concierge acts as a brand ambassador, providing unparalleled service and expertise to create memorable experiences and foster lasting relationships with discerning clientele. Requirements

• Exceptional customer service skills
• Tech Proficiency
• Strong communication skills
• Organization and multi-tasking abilities
• Experience in luxury hospitality or retail
• Personal/Professional style Reports to Operations Manager.

If you are passionate about beauty and customer service, we invite you to apply for the Front Desk Agent position at Ncolor salon + boutique2. Join us in creating memorable experiences for our clients!

Job Types:

Full-time, Part-time Pay:

From $25.00 per hour

Benefits:

Employee discount Paid time off

Schedule:

Monday to Friday Weekends as needed Ability to

Commute:

Naples, FL 34103 (Required) Ability to

Relocate:

Naples, FL 34103: Relocate before starting work (Required)

Work Location:

In person