Front Desk Concierge Position Available In Hillsborough, Florida

Front Desk Concierge LPS Healthcare Solutions 115 East Davis Boulevard, Tampa, FL 33606

Job Overview:

We are seeking a friendly, professional, and detail-oriented Concierge Front Desk Associate to be the welcoming face and central point of communication for our senior living community. This role is perfect for someone who is organized, patient, and enjoys working in a people-focused environment. The ideal candidate will be comfortable handling phone calls, taking detailed notes, and using basic medical terminology when communicating with staff and families.

Key Responsibilities:

Greet residents, visitors, and staff warmly and professionally at the front desk. Answer and route phone calls promptly and accurately, using appropriate etiquette. Take detailed messages and communicate effectively with nurses, caregivers, and family members. Maintain front desk organization, including logging resident requests, notes, and incident reports. Assist with scheduling appointments, coordinating transportation requests (no driving required), and helping residents with general inquiries. Monitor the main entrance and ensure visitor sign-in procedures are followed. Communicate effectively with all departments to ensure a smooth flow of information. Occasionally assist with clerical tasks such as copying, scanning, and filing. Help maintain a warm, welcoming, and safe lobby environment for residents and guests.

Experience and qualifications:

Previous front desk, concierge, or receptionist experience strongly preferred—ideally in a senior care, medical, or hospitality setting. Familiarity with basic medical terminology is highly desirable. Strong phone etiquette and communication skills. Ability to multitask, prioritize, and remain calm in a busy environment. Comfortable with basic computer use, typing, and note-taking. Dependable, compassionate, and able to maintain confidentiality at all times. High school diploma or equivalent required.

Schedule:

We are currently hiring for the following shifts:

Weekends:

9:00 AM – 5:00

PM Weekdays:

4:00 PM – 9:00 PM Ideal candidates will have flexibility to work both shifts as needed.

Job Type:

Full-time Pay:

From $15.50 per hour Expected hours: 40 per week

Benefits:

Paid time off

Schedule:

8 hour shift Day shift Holidays Monday to Friday Weekends as needed Ability to

Commute:

Tampa, FL 33606 (Required) Ability to

Relocate:

Tampa, FL 33606: Relocate before starting work (Required)

Work Location:

In person