Onsite Concierge/Evening/Overnight (LBKFL2025 – Sage) Position Available In Manatee, Florida

Onsite Concierge/Evening/Overnight (LBKFL2025 – Sage) 2.5 2.5 out of 5 stars Longboat Key, FL 34228 GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage is a values-based company with the following values as our guiding principles:

Integrity:

we always do the right thing.

Respect:

for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness:

more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships:

we are a professional services company; people do business with people they like.

Always Improving:

never satisfied, always learning and always growing; one is either getting worse or getting better…never staying the same. At RealManage, we are always getting better. RealManage has earned the prestigious Certified™ recognition from Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Responsibilities:

Responsible for answering the telephones, Assists with booking dining reservations, show tickets and personal services Meeting and greeting incoming residents, guests, and vendors. Assists other employees with residents and visitors to ensure overall coverage in management office and deliver a high level of customer service. Develop and maintain positive working relationships with others, Support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Plus other work related tasks as needed Work hours would be 2nd shift and possible overnight hours. Highschool diploma or GED required Previous customer related experience required Previous concierge experience preferred Must possess a professional presentation Must possess outstanding guest services skills and sophisticated verbal & written communication skills Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times

Pay and Benefits:

$20.00 hour Benefits include: Medical Insurance – Insurance premium is paid for by company for Employee Only tier on HSA plan Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays