Patient Concierge Position Available In Marion, Florida

Patient Concierge The Fix Aesthetic Clinic Ocala, FL 34470 Overview The Patient Concierge plays a vital role in enhancing the patient experience within our clinic. This position serves as a bridge between patients and providers, ensuring that all administrative and support needs are met efficiently as well as ensuring that patients feel welcomed and comfortable through their entire appointment. The ideal candidate will possess a strong background in medical office operations or customer service, have a solid interest in aesthetics (both procedures and skincare), and exhibit exceptional interpersonal skills to foster positive patient interactions. Duties Greet patients warmly upon arrival and assist with check-in procedures. Manage appointment scheduling, confirmations, and follow-ups to ensure optimal patient flow. Provide administrative support by maintaining accurate patient check out slips, membership management, and check out. Communicate effectively with patients regarding their care plans, appointments, and any inquiries they may have. Collaborate with providers to coordinate patient care and address any concerns. Ensure the office environment is welcoming, organized, and compliant with health regulations. Help to set up patient charts by pulling points and rewards. Weekly office cleaning duties. Some inventory management. A background in social media, advertising, or strong interest in either is a big benefit. Requirements Previous experience in a medical office is preferred. If not, a background in customer service and social media is helpful. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent verbal and written communication skills to interact professionally with patients and staff. Proficiency in office software applications for scheduling and record management. A compassionate demeanor with a commitment to providing exceptional patient care. Ability to interact confidently with patients and tend to their requests. This position offers an opportunity to make a meaningful impact on the lives of patients while working in a small but supportive team environment. If you are passionate about aesthetics and possess the necessary skills, we encourage you to apply for the Patient Concierge role.

Job Type:

Full-time Pay:

$15.00 – $18.00 per hour Expected hours: 36 – 40 per week

Benefits:

401(k) 401(k) matching Employee discount Opportunities for advancement Paid time off

Schedule:

Monday to Friday Rotating weekends Application Question(s): Are you available to work 1-2 Saturday’s per month? Ability to

Commute:

Ocala, FL 34470 (Required) Ability to

Relocate:

Ocala, FL 34470: Relocate before starting work (Required)

Work Location:

In person