Concierge for a Healthcare Facility Position Available In Miami-Dade, Florida

Concierge for a Healthcare Facility North Beach Rehabilitation Center – 3.3

North Miami Beach, FL Job Details Full-time Estimated:

$34.6K – $41.2K a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Hospitality Mid-level Communication skills Full Job Description North Beach Rehab, a 99 bed Skilled Nursing Facility located in North Miami Beach, Florida is seeking a reliable, experienced, conscientious person with a background in hospitality and a “can do” attitude for a position as a Healthcare Concierge. If you are passionate about enhancing the lives of seniors and providing exceptional customer service, we’d like to meet you. Expectations of the

Healthcare Concierge:

Enhance Resident Experience:

Improve the quality of life for residents by providing exceptional concierge services tailored to their needs and preferences.

Increase Resident Satisfaction:

Strive to consistently exceed resident expectations, fostering a positive environment where residents feel valued and supported.

Build Positive Relationships:

Build strong rapport with residents, families, and staff members, promoting a sense of community and trust within the skilled nursing facility.

Establish Communication Channels:

Establish clear communication channels between concierge staff, residents, families, and other departments within the facility to facilitate seamless coordination and responsiveness to resident requests. Foster a

Culture of Hospitality:

Promote a culture of hospitality and customer service excellence among concierge staff, emphasizing empathy, professionalism, and a proactive approach to meeting resident needs and exceeding expectations.

Shift:

9a-5p Monday thru

Friday Benefits:

1.5X Holiday Pay Benefits (Medical, Dental & Vision) 401k PTO