CONCIERGE FOR A SKILLED NURSING FACILITY Position Available In Miami-Dade, Florida

CONCIERGE FOR A SKILLED NURSING FACILITY 3.7 3.7

out of 5 stars 1404 NW 22nd Street, Miami, FL 33142 Unity Health and Rehab, a Skilled Nursing Facility located in Miami-Dade County, Florida is seeking a reliable, experienced, conscientious person with a background in hospitality and a “can do” attitude for a position as a Healthcare Concierge. Bi-lingual a plus! If you are passionate about enhancing the lives of seniors and providing exceptional customer service, we’d like to meet you. Expectations of the

Healthcare Concierge:

Enhance Resident Experience:

Improve the quality of life for residents by providing exceptional concierge services tailored to their needs and preferences.

Increase Resident Satisfaction:

Strive to consistently exceed resident expectations, fostering a positive environment where residents feel valued and supported.

Build Positive Relationships:

Build strong rapport with residents, families, and staff members, promoting a sense of community and trust within the skilled nursing facility.

Establish Communication Channels:

Establish clear communication channels between concierge staff, residents, families, and other departments within the facility to facilitate seamless coordination and responsiveness to resident requests. Foster a

Culture of Hospitality:

Promote a culture of hospitality and customer service excellence among concierge staff, emphasizing empathy, professionalism, and a proactive approach to meeting resident needs and exceeding expectations.

Shift:

9a-5p Monday thru

Friday Benefits:

1.5X Holiday Pay Benefits (Medical, Dental & Vision) 401k PTO