EVENTS COORDINATOR/EVENTS CONCIERGE Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Events Coordinator/Events Concierge position in Coral Gables, FL involves supporting event planning and execution, acting as the main contact for clients, coordinating with various departments, and ensuring seamless experiences. Benefits include free room nights, medical insurance, 401K, paid time off, and more. Ideal candidates have hospitality or customer service experience, strong communication skills, attention to detail, flexibility, and a passion for hospitality. Join the Hyatt Regency Coral Gables team for a dynamic and supportive environment.
Job Description
EVENTS COORDINATOR/EVENTS CONCIERGE 4.0 4.0
out of 5 stars
Coral Gables, FL Summary Position Overview:
The Event Coordinator/Event Concierge is a key member of the Events team, responsible for supporting the planning and flawless execution of group and social events. This role acts as the primary on-site contact for clients during events, ensuring their expectations are exceeded while coordinating with operational departments to deliver seamless experiences. The ideal candidate is highly organized, service-driven, and passionate about delivering memorable events in a luxury hospitality environment.
Key Responsibilities:
Serve as the on-site liaison between clients and hotel departments during events, ensuring real-time communication and service excellence. Support Event Managers in the planning process, including preparing event orders (EOs), diagrams, amenity requests, and welcome letters. Conduct pre-convention meetings and walk-throughs as needed to ensure client expectations are aligned with execution plans. Coordinate event logistics with Banquets, Culinary, AV, Front Office, Housekeeping, and other relevant departments. Ensure all event spaces are prepared and set according to client specifications and Hyatt brand standards. Greet group contacts upon arrival and provide continuous support throughout their event. Respond promptly to last-minute client requests or changes, demonstrating flexibility and professionalism. Monitor event progress and communicate updates or issues to the Event Manager and Director of Sales & Events. Maintain thorough knowledge of hotel services, amenities, outlets, and local attractions to enhance guest experiences. Assist with post-event follow-up, including gathering feedback and supporting billing as needed. Uphold brand standards and contribute to a culture of warm, anticipatory service.
We offer excellent benefits:
(12) Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance •Eligible after 30 days of employment•401K with company match Paid PTO, sick days, and new child leave Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Free colleague meals during shift Employee Stock Purchase Plan Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more Why join our team? At Hyatt Regency Coral Gables, we pride ourselves on delivering authentic hospitality and creating meaningful connections with every guest. As part of our Events team, you’ll play a critical role in bringing our clients’ visions to life while growing within a dynamic and supportive environment. Qualifications Previous experience in events, hospitality, or customer service preferred (hotel experience strongly desired). Exceptional interpersonal and communication skills. High level of attention to detail and ability to manage multiple tasks in a fast-paced environment. Professional appearance and demeanor. Flexibility to work evenings, weekends, and holidays based on event schedule. Bachelor’s degree in Hospitality, Events, or related field preferred. A genuine passion for hospitality and a heart for service. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
