Front Desk Concierge Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Front Desk Concierge position at LIVunLtd in Miami, FL offers a competitive compensation of $16-18 per hour. The role requires 1-3 years of high-end customer service experience, in-depth knowledge of local businesses and entertainment venues, excellent communication skills, and a genuine passion for providing exceptional customer service. The position involves greeting residents, assisting with inquiries and reservations, and maintaining a clean workspace. The job has a required shift time of 3pm-11pm.
Job Description
Front Desk Concierge 3.2 3.2 out of 5 stars Miami, FL LIVunLtd is looking for a Front Desk Concierge to join our growing team in the surrounding market! The Front Desk Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Concierge will engage with residents, instill a positive and enthusiastic culture within the building and provide the highest level of customer service. This person must possess an in-depth knowledge of local businesses, entertainment venues and travel options. LIVunLtd’s standards for our Concierge are that this individual understands the value of excellence in customer service and can provide 5 star-level services to all residents at all times. This role has a required shift time of 3pm-11pm.
ESSENTIAL RESPONSIBILITIES
Represent LIVunLtd’s and the property’s style and embrace the culture of service of the brand. Greet all residents in a warm and professional manner, make them feel welcome, anticipate their needs. Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements, including but not limited to; events, excursions, transportation, dining etc. Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations. Answer phone calls, make reservations, take and distribute messages or mail and redirect calls. Respond to complaints and strategize to find an adequate solution. Maintain quality service by enforcing customer service standards; analyzing and resolving customer service problems. Be conducive in maintaining an orderly and clean workspace at all times. Adhere to all LIVunLtd policies and procedures, and productivity standards. Perform other additional duties and responsibilities specific to the location and upon the request of your manager.
SKILLS AND QUALIFICATIONS
. Qualified candidates must have 1-3 years of high end customer service experience (preferred). In-depth knowledge of local businesses, entertainment venues and travel options. Great instincts and excellent communications skills. Genuine desire to provide amazing customer service.
BENEFITS
As a Member of the LIVunLtd Team you can expect: Growth opportunities A fun, friendly, professional working environment Competitive compensation within industry standards
COMPENSATION
The Front Desk Concierge position with LIVunLtd offers $16-18 per hour, dependent upon location and skills. LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate
COVID-19
vaccination and testing requirements. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
