Front Desk – Overnight Position Available In Miami-Dade, Florida

Front Desk – Overnight Affinity Management Services

LLC. – 3.3

Miami Beach, FL Job Details Full-time $18 an hour 12 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Bilingual Management Customer service 11+ years High school diploma or GED Phone etiquette Communication skills Entry level Time management

Full Job Description Description:

Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with.

Position Summary:

The Front Desk at our properties is the first point of contact for both residents and guests. We request you have the skills to communicate in both a friendly and professional manner. Your primary role will be greeting owners/tenants and guests, answering phone calls, handling association inquiries, and sorting and distributing mail.

Essential responsibilities:

Answer the phone at the front desk to respond to current and prospective guests’ owners/tenants needs Greet guests and walk-ins with in a timely manner when they arrive at the front desk Contact Residents to obtain approval for access Receive and manage residents packages Ability to access and accurately input information using a computer system. Performs tasks assigned by management. (Excellent verbal, comprehension, listening and problem-solving skills). Maintain a clean and neat front desk area Work holidays and weekends if needed

Requirements:

Hours:

Must have flexible schedule Shifts between 10pm to 7am

SKILLS, KNOWLEDGE & ABILITIES REQUIRED

Education/Training/Certifications/Licenses:

High school diploma/GED equivalent required Amazing interpersonal abilities Familiarity with the hospitality industry is a plus Willingness to maintain confidentiality Time management skills Must be able to sit/stand for long periods of time Language requirements: Bilingual is desirable

Experience/Knowledge/Skills:

Requires a minimum of (1) year’s in customer service in the hospitality industry or similar. Excellent oral and written communication with interpersonal skills. Empathy and friendly phone manners required. Is able work with a computer hardware/software is a must. Have top of the line organizational skills and handle multitasks at once.

Who We Are:

At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.

Our Values:

We lead with the following values:

Relationship Oriented:

We exceed expectations and build lasting relationships.

Teamwork:

We collaborate and take collective ownership of our clients’ needs.

Professionalism :

We hold ourselves to a high standard and have a continued commitment to self-development. Solutions oriented : We anticipate, adapt, and implement the right strategy and process. Celebrate the

Wins:

Praise our Milestones |

Highlight Achievements What We Offer:

We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including: Fully paid medical insurance option for employee. Voluntary dental, vision, life insurance, and short-term disability 401(K) Plan after 90 days of employment Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.

Note:

The company provides a disclaimer that the job post may not be an exhaustive list of all responsibilities and requirements, and the essential functions of the job may change based on business necessity. Affinity Management Services is committed to a non-smoking and drug-free environment. We are dedicated to fair treatment of all applicants and associates without regard to factors such as race, national origin, sex, age, disability, veteran status, sexual orientation, or gender identity, as protected by law.