Front Desk Receptionist Concierge + Urgent Care Position Available In Miami-Dade, Florida

Front Desk Receptionist – Concierge + Urgent Care Trufa Med Surfside, FL 33154

About TrufaMED:

TrufaMED is a modern, luxury urgent care and concierge medical practice located in Surfside, FL. We provide world-class, same-day care in an elegant, spa-like environment where patients are treated with discretion, warmth, and precision. About the

Role:

We are seeking a Front Desk Receptionist who brings both professionalism and personality to the role. This is the first and last face our patients see, and we want someone who embodies grace, confidence, and top-tier hospitality. Experience in luxury service, high-end medical, or boutique hospitality settings is highly preferred.

Key Responsibilities:

Warmly greet and check in patients with professionalism and care Answer phones and respond to patient inquiries with clarity and poise Schedule appointments, manage calendars, and confirm bookings Collect payment for concierge and urgent care services Maintain a serene and immaculate front lobby and check-in area Verify patient forms, IDs, and intake paperwork Coordinate with clinical staff to ensure a seamless flow of care Handle confidential patient information with discretion (HIPAA compliance)

Requirements:

Prior experience in medical, concierge, or luxury hospitality settings Excellent verbal and written communication skills Calm, composed, and impeccably groomed Comfortable using EMR, calendar software, and payment systems Bilingual in English and Spanish is a plus Able to multitask gracefully in a fast-paced, boutique environment High school diploma required; college coursework or degree preferred

Schedule & Compensation:

Full-time (Tuesday-Saturday or Monday-Friday options) Competitive hourly pay based on experience Monthly performance bonuses available Paid lunch breaks in a relaxed staff space

What We Offer:

A beautiful, calm workspace just steps from the beach Paid time off and holidays Opportunity to grow into a concierge or patient relations role A small, close-knit team with a shared commitment to excellence

Apply Now:

If you’re passionate about luxury-level service and love being the heartbeat of a refined medical office, we want to meet you. Submit your resume today to join the TrufaMED experience.

Job Types:

Full-time, Part-time Pay:

$17.23 – $17.51 per hour Expected hours: 40 per week

Benefits:

Flexible schedule Paid time off

Medical Specialty:

Urgent Care Schedule:

10 hour shift 12 hour shift 4 hour shift 8 hour shift Afternoon shift Day shift Monday to Friday Morning shift Rotating weekends Weekends as needed Weekends only People with a criminal record are encouraged to apply

Work Location:

In person