Medical Concierge Coordinator Position Available In Miami-Dade, Florida

Medical Concierge Coordinator Miami International Cardiology Consultants Miami, FL Job Details Full-time $20 – $25 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Paid sick time Qualifications Bilingual Spanish EHR systems Customer service Administrative experience (1-2 years) Medical office experience Administrative experience Medical administrative support Haitian Creole Organizational skills Medical administrative support experience (1-2 years) Medical terminology Medical receptionist Entry level Full Job Description Overview We are seeking a dedicated and compassionate Care Concierge to join our team. The ideal candidate will play a pivotal role in enhancing the patient experience by providing exceptional administrative support within a medical office environment. As a Care Concierge, you will be the first point of contact for patients, ensuring they receive the highest level of care and assistance throughout their visit. Responsibilities Greet patients warmly and assist them with check-in and check-out processes. Manage patient scheduling, including appointments, follow-ups, and reminders. Provide information regarding services, procedures, and office policies to patients. Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations. Assist with insurance verification and processing to facilitate smooth patient experiences. Collaborate with medical staff to coordinate patient care and address any concerns or inquiries. Utilize medical terminology effectively to communicate with both patients and healthcare professionals. Support office operations by performing clerical tasks such as filing, data entry, and managing correspondence. Qualifications Previous experience in a medical office setting is preferred. Familiarity with medical terminology is essential for effective communication in the role. Strong organizational skills and attention to detail to manage multiple tasks efficiently. Excellent interpersonal skills with a focus on customer service and patient satisfaction. Ability to work collaboratively within a team while also being self-motivated. Proficient in using office software applications for administrative support tasks. A background in medical administrative support is an advantage but not mandatory. Join us as a Care Concierge and contribute to creating a welcoming environment that prioritizes patient care and satisfaction.

Job Type:

Full-time Pay:

$20.00 – $25.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid sick time Paid time off Vision insurance

Schedule:

Day shift Monday to

Friday Work Location:

In person