Workplace Experience Assistant 3 Position Available In Miami-Dade, Florida

Description We are looking for a Workplace Experience Assistant to join our team in Miami, Florida, on a contract basis. This role focuses on delivering outstanding client and guest experiences through proactive communication, exceptional service, and a hospitality-driven approach. As the first point of contact for visitors and employees, you will play a vital role in creating a welcoming and detail-oriented environment.

Responsibilities:

• Greet and assist guests enthusiastically, ensuring their needs are met during arrivals, departures, and office orientations.
• Provide timely and personalized support to visitors, employees, and callers, fostering a warm and detail-oriented atmosphere.
• Stay actively engaged within the workplace by regularly interacting with customers and addressing their needs.
• Match services effectively to meet guests’ specific requirements.
• Build strong connections and networks across the hospitality industry to enhance service offerings.
• Collaborate with clients, customers, and support teams to anticipate needs, resolve issues, and implement creative solutions.
• Maintain familiarity with all services available within the facility and work with facilities management to ensure a cohesive hospitality approach.
• Coordinate with teams to prepare for meetings and events, addressing concerns proactively to ensure smooth operations.
• Exhibit confidence and responsiveness while delivering exceptional customer service.
• Provide meeting support, reception duties, and assistance with personal requests as needed.

Please send your resume to:

Jacqueline.mejia@RobertHalf and call Jacqueline @ 786-698-7072 Requirements

• At least 1-2 years of experience in customer service or a hospitality-related field.
• A genuine passion for creating memorable experiences that exceed expectations.
• Ability to adapt to shifting priorities with a positive and flexible attitude.
• Strong verbal and written communication skills, with fluency in English.
• Skilled at multitasking and prioritizing tasks while maintaining high-quality service.
• Proficiency in using various information technology tools and platforms.
• Familiarity with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Proven ability to identify issues and implement creative solutions effectively.

TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .