Family Law Client Concierge Position Available In Orange, Florida

Family Law Client Concierge Law Office of Erin Morse Orlando, FL 32801 Join Our Mission to Redefine Family Law Excellence At the Law Office of Erin Morse , we don’t just practice family law—we transform lives. As a premier boutique firm in Orlando focused on high-stakes divorce and custody matters, we are looking for an exceptional Client Concierge to serve as the warm, confident, and strategic first impression of our brand. This isn’t a front desk job. This is the front line of life-changing legal service. About the Role The Client Concierge is the quarterback of first impressions—an intake specialist, client experience manager, and appointment conversion ninja rolled into one. You’ll guide potential clients from a place of stress to a place of hope, booking them into paid consultations and ensuring every touchpoint with our firm reflects our signature standard of professionalism, warmth, and integrity. You’ll also be the internal go-to for essential administrative operations that keep our legal team efficient and client-focused. Your role is both strategic and personal—making you a vital part of our mission and growth. Key Responsibilities Answer Incoming Calls with purpose and empathy, converting leads into paid consultations using our proven scripts and intake systems. Schedule Appointments for new clients, Financial Affidavit prep, and Mandatory Disclosure meetings. Manage the Admin Email Inbox , ensuring timely and accurate responses and internal routing. Open and Close Client Files with discretion and attention to detail. Review Calendars Weekly and proactively send friendly reminders via text/call for all upcoming client events. Support Legal and Admin Staff with scanning, filing, document prep, and front-desk coverage. Create a welcoming office atmosphere —from greeting walk-ins with genuine warmth to maintaining a clean, organized, and professional workspace. Take initiative to support attorneys and leadership in executing high-impact goals. What We’re Looking For Charisma +

Confidence :

You shine on the phone and in person. Your energy is magnetic, not pushy.

Sales-Focused Mindset :

You’re motivated by results and can influence with integrity.

Organization Obsessed :

You love calendars, checklists, and completing tasks before anyone has to ask.

Discretion & Maturity :

You handle confidential, emotional situations with compassion and professionalism.

Tech Savvy :

Experience with Clio or other CRMs, scheduling software, and Microsoft Office is a plus. Experience in legal, medical, or professional services preferred, but we’ll train the right A-player. Why Work With Us? At the Law Office of Erin Morse, we don’t just offer jobs—we build careers. Our team culture is high-performing, communicative, and mission-driven.

We value:

Service:

To our clients, our community, and each other.

Efficiency:

No busywork. Only meaningful, results-oriented contributions.

Integrity:

We do the right thing, even when it’s hard.

Gratitude:

We celebrate wins, big and small.

Communication:

Clear, prompt, and professional—always. As part of our growing team, you’ll have direct impact, respect, mentorship, and a path to thrive; your work will change lives on a day-to-day basis. Ready to Make a Difference? If you’re driven, polished, personable, and want to be part of something extraordinary—apply now. Your next chapter starts here.

Job Type:

Full-time Pay:

$18.00 – $23.00 per hour

Benefits:

Paid time off

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Orlando, FL 32801 (Preferred) Ability to

Relocate:

Orlando, FL 32801: Relocate before starting work (Preferred)

Work Location:

In person