Concierge Customer Service Representative Position Available In Palm Beach, Florida

Concierge Customer Service Representative Golacity Premier Solutions West Palm Bch, FL 33401

Job Summary:

We are seeking a self-motivated and customer-oriented individual to join our team as a Concierge / Customer Service Representative. As the first point of contact for guests, you will play a crucial role in providing exceptional service. If you have excellent communication skills, a passion for helping others, and thrive in a fast-paced environment, we want to hear from you.

Responsibilities:

• Provide outstanding customer service by responding to inquiries, resolving issues, and addressing resident concerns in a timely and professional manner
• Assist residents in locating packages, signing up for events and other tasks assigned
• Maintain accurate logs and documentation of incidents
• Utilize phone etiquette skills to handle incoming calls and direct them to the appropriate department or individual
• Assist with front desk duties such as greeting visitors, answering questions, and directing them to the appropriate area
• Handle guest services inquiries and provide information about our products or services
• Demonstrate excellent time management skills to prioritize tasks and meet deadlines
• Use professionalism to enhance resident relations and promote loyalty

Requirements:

• Previous experience in customer service or a related field is preferred
• Bilingual proficiency is a plus
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to work well under pressure in a fast-paced environment
• Proficient in using computer systems and software applications
• Knowledge of front desk operations is desirable (e.g., hotel or restaurant experience)
• Ability to adapt quickly to changing situations and handle difficult customers with empathy We offer competitive compensation, opportunities for career growth, and a supportive work environment.

If you are passionate about delivering exceptional customer service and enjoy working in a dynamic team, we encourage you to apply for this position.

MUST BE FLEXIBLE!

Job Type:

Part-time Pay:

$15.50

• $16.

00 per hour

Shift:

10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Ability to

Commute:

West Palm Bch, FL 33401 (Required) Ability to

Relocate:

West Palm Bch, FL 33401: Relocate before starting work (Preferred)

Work Location:

In person