Customer Service Concierge Position Available In Pinellas, Florida
Tallo's Job Summary: Join Portable Storage Solutions, LLC (Red Rover) in Largo, FL as a Customer Service Concierge. This full-time role pays $18.00 - $19.00 per hour, with benefits including dental and health insurance, paid time off, and vision insurance. Ideal candidates have 2 years of customer service experience, strong communication skills, and proficiency in client services.
Job Description
Customer Service Concierge Portable Storage Solutions, LLC (Red Rover) Largo, FL 33773 Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional client services and support, ensuring customer satisfaction through effective communication and problem-solving skills. This role involves engaging with customers via various channels, including phone, email, and chat, to address inquiries, resolve issues, and promote our products and services. Responsibilities Provide outstanding customer service by responding to inquiries promptly and professionally. Analyze customer needs and offer appropriate solutions or products. Handle outbound calling to follow up on customer inquiries or feedback. Maintain accurate records of customer interactions in the office database. Collaborate with team members to enhance client services and improve processes. Communicate effectively with customers, ensuring clarity and understanding in all interactions. Assist in sales efforts by promoting products and services during customer interactions. Support multilingual clients by providing assistance in their preferred language when applicable. Skills Strong communication skills, both verbal and written, with the ability to convey information clearly. Proficiency in customer service principles and practices. Experience in client services or a related field is preferred. Ability to analyze information and provide solutions effectively. Familiarity with office software and databases for record keeping. Outbound calling experience is a plus. Multilingual abilities are highly desirable to cater to a diverse clientele. Join our team as a Customer Service Representative where your skills will make a significant impact on our customers’ experiences!
Job Type:
Full-time Pay:
$18.00 – $19.00 per hour Expected hours: 40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Shift:
Day shift
Experience:
Customer service: 2 years (Required) Ability to
Commute:
Largo, FL 33773 (Required)
Work Location:
In person
