Director of Patient Experience Position Available In Pinellas, Florida
Tallo's Job Summary: Aspire Health Group is hiring a Director of Patient Experience for their Largo, FL facility. This full-time role offers $18 - $21 an hour, with benefits including paid holidays. The ideal candidate should have customer service experience, a high school diploma or GED, and be customer-oriented. The responsibilities include ensuring patient needs are met, facilitating admissions, and conducting satisfaction surveys. Join a team that prioritizes creating a safe and supportive environment for both employees and residents.
Job Description
Director of Patient Experience Aspire at Bryan Dairy Largo, FL Job Details Full-time $18 – $21 an hour 12 hours ago Benefits Paid holidays Qualifications Customer service English High school diploma or GED Senior care Entry level Full Job Description Aspire Health Group is looking for a Aspire Health Group is looking for a Director of Patient Experience to join our family! Customer service role Monday – Friday from 11am-7pm. Before a resident arrives at our center, our Customer Service Concierge will ensure a smooth transition into our care. We recognize that it’s the little things that make a big difference in reducing stress and enhancing customer satisfaction during this emotional time. With our Customer Service Concierge Program, we strive to help new patients feel welcome and at ease from the very beginning. Benefits Get paid in advance with us: We offer access to your earned but unpaid wages, or we pay bi-weekly.
Pay rate:
Competitive. Additional holiday pay and overtime hours may apply. Access to online learning 24/7: Use it for free to help satisfy your state specific licensure requirements.
Phone and auto discounts:
Up to 20% on employee personal wireless accounts and auto rentals through designated vendors. Health insurance for the entire family! Customer Service Program Responsibilities Ensures rooms are ready and equipped for patient needs. Prepares staff for patient arrival, including communication of special conditions or requirements. Greets new patients and their families and assists through the admissions process. Facilitates introductions to caregiver staff and departments. Conduct a post-admission satisfaction survey to evaluate the initial days of the stay and promptly address any questions or concerns. Provides daily concierge check-ins for the first few weeks of the stay to ensure satisfaction and confirm that any requests are met. Companionship and conversation. Required Qualifications High School diploma or GED. Must be 18 years of age. Customer service oriented. Ability to read and communicate at an adequate level to essential job duties. Ability to treat and care for seniors and their property with dignity and respect. Ability to communicate with clients in a friendly and congenial manner. Ability to read and write in English. About the Company We strive to create an environment where people feel safe, heard, and understood. Our leadership teams embrace our “people first” philosophy. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. to join our family! Customer service role Monday – Friday from 11am-7pm. Before a resident arrives at our center, our Customer Service Concierge will ensure a smooth transition into our care. We recognize that it’s the little things that make a big difference in reducing stress and enhancing customer satisfaction during this emotional time. With our Customer Service Concierge Program, we strive to help new patients feel welcome and at ease from the very beginning. Benefits Get paid in advance with us: We offer access to your earned but unpaid wages, or we pay bi-weekly.
Pay rate:
Competitive. Additional holiday pay and overtime hours may apply. Access to online learning 24/7: Use it for free to help satisfy your state specific licensure requirements.
Phone and auto discounts:
Up to 20% on employee personal wireless accounts and auto rentals through designated vendors. Health insurance for the entire family! Customer Service Program Responsibilities Ensures rooms are ready and equipped for patient needs. Prepares staff for patient arrival, including communication of special conditions or requirements. Greets new patients and their families and assists through the admissions process. Facilitates introductions to caregiver staff and departments. Conduct a post-admission satisfaction survey to evaluate the initial days of the stay and promptly address any questions or concerns. Provides daily concierge check-ins for the first few weeks of the stay to ensure satisfaction and confirm that any requests are met. Companionship and conversation. Required Qualifications High School diploma or GED. Must be 18 years of age. Customer service oriented. Ability to read and communicate at an adequate level to essential job duties. Ability to treat and care for seniors and their property with dignity and respect. Ability to communicate with clients in a friendly and congenial manner. Ability to read and write in English. About the Company We strive to create an environment where people feel safe, heard, and understood. Our leadership teams embrace our “people first” philosophy. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
