Guest Services Specialist Position Available In Polk, Florida
Tallo's Job Summary: The Guest Services Specialist at Bartow Regional Medical Center in Bartow, FL, is responsible for delivering exceptional customer service and acting as a liaison for guests within the BayCare Health System. This role requires advanced computer skills and proficiency in various tasks such as reception, registration, and emergency response. Candidates should have 1 year of related field experience and 2 years of customer service experience. Benefits include health, dental, vision, paid time off, and more. Join BayCare Health System for a rewarding career in a supportive and innovative environment.
Job Description
Guest Services Specialist 3.9 3.9 out of 5 stars Bartow, FL Join the team that is revolutionizing health care – BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That’s why you’ll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
Title:
Guest Services Specialist Facility:
Bartow Regional Medical Center The Guest Services Specialist is responsible for the following: Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community Must possess advanced computer skills Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response. This role is hospitality-focused and critical to support a positive experience for each guest.
Required specific skills include:
self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment. Must successfully complete OLC training modules as assigned within 12 months. Required Experience is 1 year Related field and 2 years Customer Service. BayCare offers a competitive total reward package including: Benefits (Health, Dental, Vision) Paid time off Tuition reimbursement 401k match and additional yearly contribution Yearly performance appraisals and team award bonus Community discounts and more AND the chance to be part of an amazing team and a great place to work!
Minimum Qualifications:
Required Experience 1 year Related field and 2 years Customer Service.
Education:
HS Graduate or Equivalent GED required Associate’s Degree preferred Health science specialization preferred
Location:
Bartow, FL Status:
Part Time Shift Hours:
Varies Weekend Work:
Every Equal Opportunity Employer Veterans/Disabled
