Concierge Position Available In St. Johns, Florida

Hotel:

St. Augustine Renaissance 500 S Legacy Trail St. Augustine, FL 32092 Concierge Part time Atrium SPIRIT

• where teamwork, passion and appreciation ignite service excellence

Profile:

Telecommute:

No Bonus Eligible:

No Direct Reports:

No Reports To:

Front Office Manager Equipment:

Uniform Primary Purpose:

The primary purpose of the Concierge is to provide guests with an excellent experience for the duration of their stay through welcoming them upon arrival to the hotel, recommending hotel and local amenities.

Work Performed:

The Concierge will be tasked with the following duties, responsibilities, and assignments: Provide professional, friendly and engaging service in accordance with Atrium’s service standards; Recommend hotel amenities, local attractions and any other events that may be of interest to them; Assist guests with mail, messages, and any plans or arrangements they require; Focus attention on guest needs, remaining calm and courteous at all times in keeping with Atrium’s Core Values; Assist guests regarding hotel facilities in an informative and helpful way; Assist guests with any needs related to services of the Business Center; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; Clean and disinfect public areas; and Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Six (6) months prior Customer Service experience

Preferred Prior Experience:

Hospitality industry experience

Preferred Education:

High School Diploma or equivalent

Preferred Licenses/ Certification:

Valid state driver’s license and adhere to all company guidelines regarding moving violations.

Required Technology:

Use computers and computer systems (including hardware and software) to enter data, or process information

Physical:

Lift a minimum of 50lbs rarely and 15lbs occasionally Able to stand and/or walk for duration of schedule shift

Other:

Ability to effectively communicate and interact with guests Flexible to working days, early mornings, evenings, nights, weekends and holidays __________________________________________________ At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

✅ Daily Pay

• Get paid when you need it ✅ Exclusive Travel Discounts
• Save big at Marriott and Hilton properties ✅ 401k Plans
• Invest in your future ✅ Comprehensive Medical Insurance
• Your health matters to us ✅ Additional Property-Specific Perks
• Because every location has something special to offer But we don’t just offer jobs—we help you build careers.

With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want. Ready to take the next step? Join a team that values you and your future! _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate

Privacy Rights:

https://www.atriumhospitality.com/privacy-policy Atrium Hospitality is now one of the largest hotel management companies in the United States and we’re still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!