Attendant Club Lounge Position Available In Fulton, Georgia

Attendant Club Lounge

Hotel Brand:

InterContinental

Location:

United States, Georgia, Atlanta

Hotel:

Buckhead Atlanta (ATLBH), 3315 Peachtree Rd. Ne, 30326
Job number: 147748
Your day to day
Responsibilities include:
Welcome guests in a friendly, prompt a guest and professional manner and be knowledgeable of services in the local areas.
Ability to make suggestions to Club Lounge guest of specific hotel offerings, as well as nearby highlights, points of interest and destinations
Making sure place settings are cleared and ready for the next guest
Assist in the creative display of food and beverage offerings, communicating with leadership on items to be served
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Respond appropriately to guest complaints
Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Conversational confidence with VIP Guests – checking on each guest in Lounge area regularly

GUEST EXPERIENCE

Complete all Club Attendant duties and maintain the cleanliness of equipment used and all areas related to the Club Lounge throughout shift
Takes personal interest and pride to ensure that the work area is kept clean and in an orderly state at all times
Strives to maintain the high standards of the hotel for all guests with special attention to IHG Loyalty Program members and other VIP’s
Perform other duties as assigned
What we need from you
High School Diploma or equivalent
One (1) year experience in a hotel, or a similar environment
Knowledge and skills:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Basic math skills, reading, and writing are used when completing paperwork.
Excellent interpersonal skills to build relationships internally and externally.
Fluency in English required, other languages preferred
Carrying, pushing, or lifting items weighing up to 50 pounds
Frequently walking, standing up throughout the facility.
Frequently bending or stooping
Must be able to work nights, weekends, and holidays
What We Offer
The hourly rate for this role is $17.75. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
In return we’ll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself.
So, what’s your passion? Please click “” and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer Minorities / Females / Disabilities / Veterans
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ” button. Start your journey with us today.
Important information:
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ” button. Start your journey with us today.
Important information:
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.