Showroom Ticket Clerk – Excalibur Position Available In Fulton, Georgia

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join our vibrant team at Excalibur as a Showroom Ticket Clerk and play a key role in creating unforgettable guest experiences! As a Ticketing Representative, you’ll be responsible for performing a variety of duties, including ticket sales for shows, events, exhibits, and attractions at Excalibur and other MGM Resorts properties. You’ll deliver exceptional guest service, exceed expectations in every interaction, and handle cash transactions with accuracy.

THE STARTING RATE

$15.75/hour

THE DAY-TO-DAY

Facilitate ticket sales for shows, concerts, events, exhibits, and attractions across all MGM Resorts properties, ensuring prompt, courteous, and efficient service. Promote additional events and experiences through upselling and cross-selling strategies to enhance guest satisfaction and revenue. Manage ticket orders, including will-call distribution, with accuracy and attention to detail for various events and attractions. Verify tickets prior to guest entry, ensuring compliance with safety protocols and venue regulations. Provide knowledgeable and detailed responses to guest inquiries regarding property facilities, services, and event details. Answer multi-line telephone systems using professional etiquette, assisting guests with inquiries and ticket reservations.

THE IDEAL CANDIDATE

Must be at least 18 years old. Strong interpersonal skills with the ability to provide exceptional guest service. Knowledge of ticketing systems and processes is preferred.

THE PERKS & BENEFITS

Wellness Incentives:

Programs designed to support your physical and mental health.

Employee Discounts:

Discounts on hotel stays, dining, retail, entertainment, and with company partners on travel, electronics, and more.

Free Meals:

Complimentary meals provided in our employee dining room.

Free Parking:

Parking available at no cost, both on and off shift.

Health & Income Protection:

Access to health and income protection benefits for eligible employees.

Development Opportunities:

Professional and personal growth through development programs, networking events, and community volunteer opportunities.

VIEW JOB DESCRIPTION

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?

EntityID=2&jobcode=11502 Are you ready to

JOIN THE SHOW?

Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.