Concierge Position Available In Stephens, Georgia

Concierge Currahee Club 1 Currahee Club Way, Toccoa, GA 30577 We are looking for a reliable front desk concierge to work at the main entrance desk of our Clubhouse. You will be the first to meet our customers so the first impression of our club depends on your friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests.

The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth. Responsibilities Welcome customers upon entrance and confirm reservations Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by our accommodations department Answer the phone and make reservations, take and distribute messages or mail and redirect calls Respond to complaints and find the appropriate solution Skills Proven experience as concierge; experience in customer service or relevant role is an advantage Proficiency in English; multilingual is strongly preferred Excellent communication skills Polite and confident with a great deal of patience Ability in multitasking and time-management Aptitude in resolving issues with a customer-focused orientation High school diploma

Job Types:

Full-time, Part-time Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift

Work Location:

In person