Hospital Ambassador Position Available In Middlesex, Massachusetts

Overview Overview:

The role of Patient Ambassador is to maintain safety and provide exceptional service to patients requiring assistance with appointments throughout the hospital campus.

Responsibilities Services:

Safely assist patients/colleagues to and from their appointments, providing directions about campus facilities, and assistance with parking questions.

• Provide exceptional service to patients and colleagues.
• Proficient in English both verbally and written.
• Able to bend and assist patients with getting in and out of wheelchairs following Lahey Mobile Transfer policies.
• Able to retrieve, sanitize and manage wheelchair inventory.
• Able to lift, push and pull 50 lbs.
• Able to walk around the hospital to assist patients to appointments
• Able to stand for several hours at a time when needed in order to assist patients.
• Able to use the parking point of sale system (kiosk) to assist patients with parking tickets.
• Able to perform other duties as assigned within the scope of the Ambassador Role.
• Maintain all uniform and high appearance standards expected of all VPNE colleagues.

Qualifications Years of Experience:

Entry Level Language Skills:

Proficient in English both verbally and written

Requirements:

Must be 18 or older to apply Ability to pass a criminal background check Ability to effectively communicate, read, and write in English Ability to sit for extended periods and the ability to walk short distances Ability to operate a computer and cash register Ability to count money and make change if necessary Be able and willing to smile during every customer interaction Maintain uniform standards Maintain a professional and polite manner Adheres to VPNE’s attendance policy

Benefits:

Paid weekly Medical, Dental, Vision 401K with company match Discount programs Short-term disability Accident insurance Life insurance VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company’s family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE build its brand. Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of team members who are spirited, driven, and diverse? If so, park yourself at VPNE. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients’ business and build their brand. Apply today to jump-start your future!