Concierge/Receptionist Position Available In Suffolk, Massachusetts

Concierge/Receptionist MAX Ultimate Food – 4.4 Dorchester, MA Job Details Full-time From $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Food provided Qualifications Bilingual Microsoft Word Spanish Microsoft Excel Microsoft Outlook Customer service English Microsoft Office Administrative experience Front desk experience (1-2 years) Front desk Administrative experience (3-5 years) Communication skills Entry level

Full Job Description Company Information:

MAX Ultimate Food is Boston’s premier full-service catering company, renowned for delivering high-end, custom culinary experiences for all types of events. For over two decades, we’ve built a reputation for excellence by combining refined cuisine, exceptional service, and thoughtful presentation with an unwavering attention to detail. At MAX, we don’t believe in one-size-fits-all. Each event is treated as a unique opportunity to innovate and delight – whether it’s a 10-person boardroom lunch or a 1,000-guest black-tie affair. Our team of culinary professionals, event producers, service staff, and creative minds work closely together to execute flawless events that reflect our clients’ vision and exceed expectations. We are a dynamic, fast-paced workplace fueled by passion, precision, and a commitment to hospitality. Our headquarters in Boston is home to a collaborative and driven team where each individual plays a key role in upholding the MAX standard of excellence. As a member of our team, you will be an essential part of creating the first impression for clients, partners, and guests. To learn more about our company, please visit our website: www.maxultimatefood.com

Job Description:

We are currently seeking a polished, experienced, and service-oriented Concierge to be the welcoming face and contact person of our office building in Boston. This individual will be instrumental in ensuring seamless communication both internally and externally while representing the MAX brand with professionalism and poise.

Key Responsibilities:

• Provide front desk and reception area coverage from 8:30 AM – 5:00 PM, Monday through Friday
• Greet clients and guests with a warm, professional demeanor—both in person and over the phone.
• Manage a busy multi-line phone system, routing calls promptly and accurately to the correct office staff and culinary personnel. Check voicemail and distribute messages.
• Maintains a daily call log.
• Maintain company email inbox and forward communications to appropriate individuals.
• Provide seamless support to our diverse client base and internal team.
• Maintain organization and cleanliness of guest-facing areas, including lobby and tasting room.
• Reports areas needing additional cleaning or maintenance to the appropriate personnel.
• Maintain company calendars, coordinate internal meetings and requests.
• Maintain office supplies and place monthly supply while tracking against supplies budget.
• Maintain uniform supplies and place orders as needed.
• Assist with IT needs as needed.
• Sort and distribute incoming mail and received packages.
• Update and distribute company phone directory.
• Support administrative tasks including data entry, filing, purchasing, and handling mail, etc.
• Receive and distribute incoming event inquiries and manage inquiry database.
• Distribute leads to the appropriate team(s) and ensure timely follow up.
• Track leads materialization and ensure follow up completed with client needs attained to.
• Assist with distribution of event and operational information to team.
• Communicate effectively with Sales Managers, Event Management Teams, and Clients to maintain existing relationships while helping to create and build new client relationships.
• Assemble marketing packets, client gift bags, and venue packets for sales team.
• Uphold confidentiality and discretion in all client and company matters.
• Perform adhoc tasks as requested by our leadership team.

Requirements & Qualifications:

• Front desk, receptionist, or administrative experience in a fast-paced, professional environment (hospitality or luxury services industry preferred).
• Bilingual fluency in English and Spanish preferred
• Must be legally authorized to work in the United States
• Must be 18 years old or order
• Must be able to pass a standard background check
• Impeccable customer service skills with a focus on hospitality, attentiveness, and professionalism.
• Strong interpersonal and communication skills, both verbal and written.
• Highly organized with the ability to multitask and prioritize effectively.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel) and comfortable learning new systems.
• Polished, professional appearance and demeanor.

Compensation & Schedule:

Starting Pay:

$25 per hour, based on experience. Must be able to work the following schedule: Monday through Friday from 8:30 AM to 5:00 PM, with a 30-minute lunch break

Perks & Benefits:

• Be part of a premier catering company recognized for excellence and creativity
• Work in a collaborative, fast-paced, and inspiring environment
• Join a team of passionate professionals dedicated to creating unforgettable experiences
• Enjoy a consistent weekday schedule with competitive compensation
• Keep growing your talent with us….we have plenty of career growth opportunities!
• Enjoy free lunch options served buffet style everyday

Corporate Benefits:

Vision, Dental, and Health Insurance Options and 401K Company Matching

Paid Time Off:

You’ll accrue sick, personal and vacation time off – we support a healthy work/life balance! If you’re ready to be an essential part of our catering team, ensuring that every event is a success, we encourage you to apply today and a member of our team will reach out shortly!

• MAX Ultimate Food is an equal opportunity employer.

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

Day shift Monday to

Friday Work Location:

In person