Guest Services Concierge 1 Position Available In Hinds, Mississippi

Guest Services Concierge 1 Franciscan Missionaries of Our Lady Health System – 3.2

Jackson, MS Job Details Estimated:

$26.9K – $31.1K a year 2 days ago Qualifications English High school diploma or GED Computer skills Multi-line phone systems Communication skills Hospital experience Entry level Full Job Description Operates a switchboard receiving incoming calls and placing outgoing local and long distance calls in a professional and courteous manner. Directs calls to appropriate department and extension. Reports to Chief PBX Operator. Operates switchboard with trunk lines and extensions. Operates public address system, auto call or other system of bells or buzzers to call employees to the telephone. Assists patients, personnel and doctors in placing calls in a professional manner. Initiates correct and immediate response to emergency situations such as Dr. Red, Code 99, weather and disaster alerts. Monitors systems panels and reports alarms to maintenance. Maintains control of keys assigned to PBX. Maintains a clean and organized work area. Attends required in-services and maintains annual competencies through testing. Assists in training of new personnel in proper hospital and departmental procedures. Works cooperatively with PBX supervisor and other PBX operators. Prolonged periods of standing, walking, or sitting while on duty. Lifting, pushing, and pulling up to 10-15 pounds with or without assistance. Visual and auditory acuity and manual dexterity essential to performing designated duties required. Ability to perform effectively in a stressful and fast paced environment. Ability to pass all required health and other screening tests. Physical conditions are clean, neat and well lit. Maybe subjected to unpleasant sights and odors, stressful situations and hazardous or infectious agents where judgment as to precautions need to be taken is essential. Climate control an ambient temperature variances may be experienced. Exposure to limited amounts of hazardous chemicals or substances and infectious disease processes are a possibility. Hours of duty may be irregular or unexpectedly extended due to emergency circumstances. Direct contact with blood or other body fluids to which universal precautions apply. Personal protective equipment is made available and must be worn.

Experience:

PBX hospital experience preferred

Education:

High school diploma or equivalent

Skills:

Proficient in the English language, excellent verbal and written communication skills, computer skills, must be able to operate phone system. Must possess ability to use independent judgement and to work under stressful situations, handles emergency or crisis situations, have customer relations skills and manual dexterity and mobility.

Licensure:

None