Admissions Representative, NASCAR Hall of Fame Position Available In Mecklenburg, North Carolina

Admissions Representative, NASCAR Hall of Fame 3.4 3.4 out of 5 stars 400 E Martin Luther King Blvd, Charlotte, NC 28202 Who We Are The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region’s economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers. Job Summary The NASCAR Hall of Fame is an interactive entertainment attraction honoring the history and heritage of NASCAR. The high-tech venue, designed to educate and entertain race fans and non-fans alike, includes artifacts, hands-on exhibits, a 278-person state-of-the-art theater, Hall of Honor, NASCAR Hall of Fame Gear Shop, and an attached parking garage on Brevard Street. The goal of the facility is to honor NASCAR icons and create an enduring tribute to the drivers, crew members, team owners and others that have impacted the sport in the past, present, and future. The Part Time Admissions Representative performs a variety of duties involved in the operation (including Box Office, Events, Membership Sales, and Fundraising) of the NASCAR Hall of Fame. Essential Job Duties Aids customers by giving directions, navigating ticket pricing, and providing general information and assistance. Monitors and controls crowd flow and assists guests with interactive exhibits. Responsible for cash handling and register settlement. Processes ticket purchases and other daily transactions. Maintains work area in a clean and orderly condition. Replenishes daily materials and supplies such as lanyards, ticket stock, hard cards, and Hall of Fame maps. Staff are expected to work weekends and evening events. This includes working events impacted by NASCAR such as NHOF Induction, Charlotte Race weeks in May and October and others as scheduled. Enthusiastically promotes Combo Packages, Memberships, General Admission Tickets, and experiences such as Guided Tours, Race Viewing Parties, Induction Ceremony, Internal Programming Events, etc. Actively fundraise for the NASCAR Hall of Fame Foundation and Sponsorship departments. May perform other duties as required. Consistently deliver the best in customer service. Model and be accountable ensuring the customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences. Customer Service Expectations Consistently deliver the best in customer service. Model and be accountable ensuring that customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences Champion CRVA’s mission, vision and core values and comply with organizations policies and procedures.

CRVA Core Values :

Trust :

Build Meaningful Relationships Collaboration :

Accomplish Great Work Together Innovation :

Commit to

Constant Curiosity Integrity :

Do What’s Right, Not What’s Easy Engagement :

Inspire Passion, Purpose, and Pride Accountability:

Count on

Me Inclusion :

Discover and Value Our Differences Scope of Responsibility This job has no budgetary responsibilities. Required to work 19 hours per week, to include days, evenings, weekends, and holidays. Supervisory Responsibility This job has no supervisory responsibilities. Knowledge and Skill Requirements Demonstrated ability to effectively interact with people of diverse backgrounds Service oriented style with professional presentation skills Effective in providing exceptional customer service Clear, concise written and verbal communication skills Excellent organizational, interpersonal, and administrative skills Highly Adaptable Basic computer skills Ability to learn and retain new technology Excellent time management skills Must be creative and resourceful in problem solving Passionate, Enthusiastic, Flexible, Energetic Treats all customers and vendors with highest degree of respect and courtesy and delivers exceptional service to internal and external customers. Education and Experience High School Diploma or GED equivalent is required. Minimum of 2 years prior cash handling experience is strongly preferred. Additional knowledge of NASCAR and motorsports is beneficial but not required. Physical Demands The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to stand and walk for most of their assigned shift. Work Environment The noise level in the work environment varies depending on the event Ability to work flexible schedule and varying hours; weekends and evenings is required Travel Required This job has no travel requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our “employee first” culture requires engagement and engagement can’t happen without the voices of many talented and diverse individuals charting our direction. Diversity and Inclusion is a shared responsibility for every employee at the CRVA. We are committed to respecting, valuing, and celebrating the unique personal differences that make us a stronger organization.