Conference Center Concierge Position Available In Mecklenburg, North Carolina

Conference Center Concierge US AMR-Jones Lang LaSalle Americas, Inc. – 3.7 Charlotte, NC Job Details Full-time $24.23 an hour 4 hours ago Qualifications Hospitality Customer service Fine dining experience Computer literacy Mid-level Microsoft Office Organizational skills Communication skills Full Job Description The Conference Center Concierge’s main duty is to coordinate and run the conference center, providing clients’ employees, guests, and visitors with exceptional hands-on service for their meetings, events, and workplace. The Conference Center Concierge will liaise with the client to handle specific requests and ensure satisfaction in all areas.

JOB DUTIES

Execute logistics for daily conference center meetings Be knowledgeable of conference room specs and configurations Book and confirm meeting reservations. Provide timely and efficient communication with clients and stakeholders Provide workplace support and serve as the first point of contact for clients and guests in the conference center and workspace. Submit work orders for maintenance and janitorial, as needed Provide audio-visual support and assistance as requested Attend daily touchpoints and weekly team meetings Manage the inventory of workplace supplies and submit weekly orders Conduct regular site inspections of the entire conference center, front and back of house Comply with policies and procedures for conference center reservations and client engagement Assist with conference room configurations Demonstrate a high standard of professionalism through daily interaction with client and clients’ guests, and employees Provide monthly/quarterly/annual reporting appropriate for the client, as requested Demonstrate leadership, responsiveness, and creativity Work well independently as well as with team members

SKILLS AND APTITUDES

Professional demeanor and appearance Ability to engage with discretion and hospitality Ability to be flexible and adaptable Strong organizational skills and ability to multitask Excellent written communication skills Ability to think quickly and efficiently when confronted with a client request Self-starter, motivated, takes initiative, and anticipates the needs of others Computer literacy, specifically MS Office applications and the Internet Ability to lift 50 lbs.

EDUCATION AND EXPERIENCE

3+ years of experience in hospitality, fine dining, or VIP customer service is highly preferred 2+ years of previous conference center experience is highly preferred Pay $24.23 hourly