Consumer Access Specialist PRN Position Available In Polk, North Carolina

Consumer Access Specialist PRN
Columbus, NC
AdventHealth Polk

Job Schedule:

Per Diem

Pay Range:

$15.95 – $25.52 per hour

Job ID:

25018819

Job Family:

Patient Financial Services

Shift:

1 – Day
Facilities
Benefits
Hiring Process
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

Schedule:

As needed for coverage

Shift:

Varies:

6a-12a daily: split into two shifts morning and evening Monday-Sunday.

Location:

101 HOSPITAL DR, Columbus, 28722
The role you’ll contribute:
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
The value you’ll bring to the team
Proactively seeks assistance to improve any responsibilities assigned to their role
Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area
Meets and exceeds productivity standards determined by department leadership
Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime
Qualifications
The expertise and experiences you’ll need to succeed:
One year of customer service experience
High School diploma or GED
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category:

Patient Financial Services

Organization:

AdventHealth Polk

Schedule:

Per Diem

Shift:

1 – Day

Req ID:

25018819