Service Support Officer – Rockingham Position Available In Richmond, North Carolina

Service Support Officer•Rockingham

Posted:

14/05/2025

Closing Date:

13/06/2025

Salary:

$72,829.00•$78,082.00

Job Type:

Contract•Part Time

Location:

Rockingham

Job Category:

Services
Friendly local Rockingham team
Short-term part-time role
Flexible, family friendly working conditions Job Description Reach further with us! Join our Rockingham team where you will ensure clients can access our services in ways that are person centred, safe, responsive and convenient. You will be the first point of contact for many clients and will help refer them to appropriate services within Anglicare WA where appropriate. You will also provide support to ensure the smooth running of the office providing administrative support, accurately entering data and maintaining electronic client files. Work alongside passionate and dedicated professionals in a client centred environment where you can make an impact. This is a part time maximum term position until 12 September 2025, based in our Rockingham office. Desired Skills and Experience What you will bring You are a passionate and talented individual who wants to be part of a team who delivers quality services to our clients. To be successful in this role you will have: Relevant experience in a similar role or Cert IV qualification in community services
Exceptional communication skills with an ability to relate to a wide range of clients in need of assistance
Ability to respond to clients in distress, and be comfortable deescalating people who are upset
Well-developed computer skills (MS Word, MS Outlook, client management system)
Financial management skills including ability to issue invoices and receipt money The successful candidate must possess a current National Police Clearance valid within one year and WA Working with Children Check. Impact and benefits Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state. In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice. Also•A competitive salary from $72,829 per annum pro rata + 11.5% superannuation Salary packaging of up to $15,900 (which equates to circa $4K after tax) plus additional salary packaging of up to $2,650 for meal and entertainment expenses Life-balance friendly working conditions Why join us? At Anglicare WA we are all about people, placing people at the heart of our work. We are focused on strengths, believing in and amplifying the strength of people and communities. We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better. We are courageous and gutsy, tackling difficult issues, even when it’s hard. But don’t take our word for it! Here is what our people think: “Anglicare WA has a culture which celebrates people, the communities we work for and works in innovative ways with leadership who are connected with the work, everyone feels comfortable to be their unique selves here.”
“Anglicare WA is really great at living and breathing our values everyday across the organisation, celebrating the diversity within our workforce, doing things differently, constantly trying to break down barriers for clients and families, making new employees feel welcome, great communication!”
“Anglicare WA supports flexible working (incl WFH). As a single parent my leaders have always been approachable and understanding. I really appreciate being part of an organisation that respects my responsibilities as a parent.”