Enrollment Agent – Full Time Position Available In Rockingham, New Hampshire

Enrollment Agent – Full Time Summit Sales Group NH Portsmouth, NH At Sumit Sales Group, we believe that exceptional customer experiences are at the heart of every successful business. We are a dynamic, people-first organization dedicated to providing products and services that are unmatched. The Full Time Enrollment Agent will be responsible for providing exceptional customer service and answer all questions. As we continue to grow, we are looking for customer-focused individuals to join our team as Full Time Enrollment Agents. As a Full Time Enrollment Agent, you will also be the first point of contact for our customers. You will handle inquiries, resolve wireless requests, and deliver outstanding support across multiple channels. The Full Time Enrollment Agent role is essential in ensuring customer satisfaction and helping us build long-lasting relationships.

Full Time Enrollment Agent Responsibilities:

Respond promptly and professionally to customer questions about wireless services they are eligible for Resolve customer issues efficiently, accurately, and empathetically Help customers with their sales order from start to finish Provide product/service information and assist customers in making informed decisions Maintain detailed and accurate records of customer interactions for their account management Collaborate with teams to escalate and resolve more complex issues when needed Continuously strive to improve customer experience through feedback and proactive support

Full Time Enrollment Agent Qualifications:

Customer service experience (retail, hospitality or related fields preferred). Excellent verbal and written communication skills Ability to multitask, stay organized, and work in a fast-paced environment Tech-savvy and comfortable using wireless services A positive attitude, patience, and a genuine desire to help people

Benefits:

Full Time Enrollment Agent training Professional Development Major holidays off Full time working schedule Compensation is not based on experience but with experience can have the potential to earn more Team events, outings and network opportunities

Job Type:

Full-time Pay:

$3,800.00 – $4,800.00 per month

Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed

Work Location:

On the road