Member Concierge – Plaistow YMCA Position Available In Rockingham, New Hampshire

Member Concierge – Plaistow YMCA Ymca Of The North Shore Inc – 3.7 Plaistow, NH Job Details Part-time $13.50 – $15.00 an hour 11 hours ago Benefits Paid training Opportunities for advancement Qualifications Sales Customer service Computer skills Communication skills Entry level Full Job Description If you are an energetic and social individual who thrives in a fast-paced environment, this may be the role for you! Ideal for retirees, students, or anyone who enjoys engaging with others in a friendly, community-focused environment. The Plaistow YMCA is seeking a motivated and friendly individual for a part-time position at the Member Services Welcome Center. In this role, you will play an important part in offering friendly, caring support to members and guests, helping them connect to our many membership and program offerings, answering questions, providing tours, and updating membership information. As a Member Services Team Member, you will: Provide excellent service to members, guests, and program participants, both in-person and on the phone, to contribute to member retention. Interview prospective members and give tours of the facility, while promoting YMCA memberships. Build strong relationships with members and help them connect to the YMCA’s diverse programs and services. Handle membership concerns professionally and inform the supervisor of any unresolved issues. Apply YMCA policies and procedures related to member services. Monitor locker rooms when required and respond to emergencies as necessary.

What We’re Looking For:

To excel in this role, you should have excellent communication skills, a passion for customer service, and the ability to work in a highly relational, fast-paced environment. We are looking for someone who is motivated, positive and committed to helping members achieve their health and wellness goals. If you’re ready to make a positive impact while being part of a mission-driven organization, we’d love to hear from you! Why Work for the

Y:

At the YMCA, you’re more than just an employee—you’re part of a community that is committed to making a difference. Free YMCA membership and discounts on programs. Paid training and professional development. Opportunities for career advancement within our seven YMCA locations. A retirement fund with a company contribution. Must be at least 18 years of age Strong interpersonal skills with the ability to build positive relationships with individuals from diverse backgrounds Proven problem-solving abilities and a customer-focused mindset Previous experience in customer service, sales, or a related field preferred Basic computer proficiency Flexible availability, including evenings and weekends The YMCA is committed to a nondiscrimination policy and equal opportunity for all employees and qualified applicants regardless of race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran status.