Patient Concierge/Front Desk Position Available In Essex, New Jersey

Patient Concierge/Front Desk Beverly Friedlander, MD, Plastic Surgery and Med Spa Short Hills, NJ Job Details Full-time $18 – $20 an hour 13 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training 401(k) matching Employee discount Paid sick time Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Social media management Customer service Mid-level Microsoft Office High school diploma or GED EMR systems Plastic surgery 2 years Communication skills Time management Full Job Description Join Our Cosmetic Surgery & Med Spa Team in Short Hills, NJ! Our Cosmetic Surgery Practice and Med Spa is seeking an vibrant, driven, and polished individual with top-notch customer service skills, a positive attitude, and a sharp eye for detail.

What You’ll Do:

As the welcoming face and voice of our practice, you’ll play a pivotal role in creating exceptional experiences for our patients.

Your day-to-day will include:

Delivering five-star service —whether answering phones, greeting patients, or guiding them through their visit Managing appointment scheduling, confirmations, check-ins/check-outs, and financial transactions Educating clients on procedures, promotions, monthly specials, and loyalty/rewards programs Cross-selling skincare products and services with confidence and finesse

What We’re Looking For:

To thrive in this role, you’ll need a blend of hospitality charm, clinical professionalism, and a passion for the aesthetics industry: High School diploma required 2+ years’ experience in a medical front desk or high-end customer service setting Prior experience in Plastic Surgery, Dermatology, or Medical Aesthetics preferred Exceptional communication and interpersonal skills Poised, polished, and professional appearance Skilled multitasker with strong organizational/time management skills Passionate about cosmetic procedures and wellness Tech-savvy with proficiency in Microsoft Office (Word, Excel, Outlook); familiarity with EMR systems (Nextech a plus) Social media savvy! (filming and posting) Absolute dedication to confidentiality and ethical standards

What We Offer:

We believe in taking great care of our team, just as we do our patients.

Our benefits include:

Competitive salary based on experience Health insurance 401(k) Opportunities to grow in a luxurious, supportive, and inspiring environment

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance On-the-job training Paid sick time Paid time off

Medical Specialty:

Plastic Surgery Surgery Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person