Resident Services Coordinator Position Available In Somerset, New Jersey

Resident Services Coordinator 2.5 2.5 out of 5 stars North Plainfield, NJ 07060 SDK Greenbrook Gardens, apartment community located in North Plainfield, is seeking a Resident Services Coordinator/Rental Agent to join our motivated team. Embracing the SDK philosophy, you will exhibit excellent customer service skills; treating our residents with dignity, respect, and a desire to provide the highest standard of quality and comfort in their homes. If you are outgoing, bubbly, friendly and have a positive, can-do attitude, we want to hear from you! Weekend availability and schedule flexibility is required. Must have Rental Agent and customer service experience

Essential Job Functions:

Manage the front desk and be the first greeter when a resident, prospective resident, vendor, or contractor comes to the office. Emphasize providing excellent customer service relationship management. Guest will be offered refreshments while waiting for a Leasing Consultant to meet with them. Answer telephone promptly and in a professional manner and direct callers to appropriate individual or take messages. Answer any questions on the community amenities and assist residents. Create, assign and close out work orders daily. Make daily follow-up calls for maintenance requests Assist with the company’s on-going relationship with the residents throughout their tenancy. Interacts directly with prospective and current residents to achieve maximum occupancy, including generating and handling traffic, leasing apartments, qualifying prospects, preparing leases and completing move-in paperwork and procedures. Works and assists with the management team. Performs all the above in accordance with applicable laws and company policies. The successful candidate will maintain a high level of customer service and have excellent communication skills. This position requires significant interaction with residents and prospective residents on a regular basis. Responsible for updating and maintaining social media accounts for the community.

Qualifications:

Bilingual in English and Spanish preferred Self-starter with the ability to multi-task, meet deadlines and work independently and with a team Exceptional communication and presentation skills Must have Rental Agent and customer service experience Adaptable to changing work schedule, including weekends and some holidays Upbeat, positive, outgoing and ability to relate to others Intermediate to advanced computer skills including Microsoft Word and Excel Ability to use general office equipment, including phones, printer, and copier Onesite software is preferred but not required Adapt to changing schedules that will include some weekends Perform other duties as assigned Our comprehensive benefits package includes : Medical/Dental/Vision Benefits Life Insurance Paid Holidays Paid Sick Time Paid Vacation Time 401k Plan Apartment Discount Monday through Friday 9:00 a.m. – 6:00 p.m. with a one-hour lunch and alternate Saturdays 10:00 a.m. – 2:00 p.m.

Job Type:

Full-time Pay:

$20.00 – $22.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Overtime Weekends as needed Ability to

Commute:

North Plainfield, NJ 07060 (Required)

Work Location:

In person