Administrative Support Associate Position Available In Union, New Jersey

Administrative Support Associate Indigo Gymnastics Center 705 Central Avenue, New Providence, NJ 07974

About Us:

Indigo Gymnastics Center is a vibrant, student-centered gymnastics facility committed to fostering growth, discipline, and confidence in young athletes. We believe in creating a safe, supportive, and engaging environment where children thrive and we’re looking for a passionate and motivated Front Desk Administrator to join our team. About the

Role:

We are seeking enthusiastic and friendly individuals who thrive in a collaborative, fast-paced environment to join our front desk team. As a Front Desk Administrator, you will be the first point of contact for our gymnasts and their families, setting the tone for a welcoming and positive experience. In this role, you will be responsible for providing courteous and respectful customer service, assisting with inquiries and customer needs, managing and updating customer accounts, performing general office and administrative tasks, and maintaining clear and effective communication with team members.

Key Responsibilities:

Greet gymnasts, families, and visitors with a friendly and professional demeanor. Serve as the first point of contact for all customer inquiries, both in-person and through phone calls or emails. Provide accurate information about class schedules, gym layout, and program operations. Manage and update customer accounts and registration information. Handle multiple customer requests simultaneously, especially during peak hours, while maintaining a calm and organized approach. Respond promptly and professionally to customer questions, concerns, and feedback. Perform general administrative duties, including data entry, filing, and maintaining front desk organization. Communicate clearly and effectively with coaches, staff, and management to ensure smooth daily operations. Support a positive and respectful atmosphere for all customers and team members.

Who You Are:

You are friendly, approachable, and enjoy creating a welcoming environment for families and children. You stay calm and organized under pressure, even during busy rush hours. You are a strong communicator, both in person and through phone and email. You’re detail-oriented and dependable, with a strong sense of responsibility. You’re a team player who values collaboration and communicates well with coworkers. You are comfortable using computers and learning new systems to manage customer information. You have a positive attitude, are open to feedback, and are always looking for ways to improve. You take pride in providing excellent customer service and helping things run smoothly behind the scenes. Open-minded, eager to learn, and willing to grow as an individual and professional.

Requirements:

High school diploma or equivalent. Basic computer proficiency (e.g., email, data entry, scheduling systems). Ability to learn new administrative computer systems quickly. Friendly, professional demeanor with excellent interpersonal skills. Ability to multitask and remain organized in a fast-paced environment. Ability to sit, stand, or walk for extended periods and perform light physical tasks such as organizing paperwork or tidying the front desk area. Availability during evenings or weekends. Prior customer service and/or gymnastics experience is preferred, but not required. We are willing to train the right person with the right attitude! Why Join Us? Be part of a supportive, team-oriented community. Opportunities for professional development and internal growth. Make a lasting impact on young athletes’ lives. Work in a fun, active, and encouraging environment. If you are passionate, motivated, and looking to grow as an individual and team member, we’d love to hear from you!

To apply:

Send your resume and a brief cover letter to resumes@indigogym.com.

Job Types:

Full-time, Part-time Pay:

$18.00 – $23.00 per hour Expected hours: 18 – 23 per week

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person