Lobby Ambassador (Full-Time) Position Available In Ontario, New York

Lobby Ambassador (Full-Time) The Lake House 770 South Main Street, Canandaigua, NY 14424 Why Work at The Lake House? Employment at The Lake House offers a beautiful place to work in a fun, team-oriented, professional setting! Advantages of being a Lake House team member include: Paid Time Off during your first full calendar year for Full Time employees! Medical, Dental and Vision Benefits for Full Time employees! 401k with up to 4% Employer Match! Membership Discounts to the Sands Family

YMCA FREE

Lunch and/or Dinner during your shift! Robust and formalized training program to get you doing what you love as soon as possible! Rooms, Food & Bev, and Spa The Lake House! Many Employee Discounts at The Lake House and through LifeMart! Company sponsored Community Service and Wellness Events!

Job Title:

Lobby Ambassador Department:

Front Office Reports to:

Front Office Manager Job Responsibilities:

Respond promptly to guest requests and provide exceptional customer service Assist with: Stocking housekeeping carts and transporting them to assigned areas Checking guest departures Replenishing pool towels and removing soiled towels Perform general cleaning tasks, including: Dusting, polishing, and removing marks from hallway walls and furnishings Vacuuming carpets and executing floor care in guest rooms and hallways Follow all company, safety, and security policies and procedures Report maintenance issues, safety hazards, accidents, or injuries Complete required safety training and certifications Properly store flammable and hazardous materials Maintain a clean and professional appearance and uniform Protect the confidentiality of proprietary information Greet and acknowledge all guests per company standards Anticipate guest needs and assist individuals with disabilities Express genuine appreciation to guests Communicate clearly and professionally with guests and team members Collaborate with team members to achieve shared goals Adhere to all quality and cleanliness standards Perform other reasonable job duties as assigned by supervisors or managers

Physical Requirements:

Lift, carry, and move items up to 25 lbs. independently; over 25 lbs. with assistance Push and pull loaded housekeeping carts over sloped and uneven surfaces Perform physical movements including: Reaching overhead and below knees Bending, twisting, pulling, stooping Standing, sitting, kneeling, or walking for extended periods Grasping and manipulating objects with fine motor skills

Preferred Qualifications:

Education:

High school diploma or G.E.D. equivalent.

Related Work Experience:

At least 1 year of related work experience preferred. The Lake House believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.