Guest Relations Associate (Per diem) Position Available In Suffolk, New York

Guest Relations Associate (Per diem) 4.4 4.4 out of 5 stars 6 Frowein Road, Center Moriches, NY 11934 Oasis Nursing and Rehabilitation has an opportunity for Guest Relations Associates to join our growing team. Our Guest Relations Associates, serves as a welcoming face for residents, families, and visitors, working to ensure a warm and supportive environment. This role will assist with non-clinical resident needs, such answering questions or directing them to the proper team member, greeting new patients when they arrive and ensuring the team meets and exceeds patient/family expectations. The role will also be trained to work the front desk. The ideal candidate will have strong communication and customer service skills, compassion, and the ability to multitask. Prior experience in hospitality or healthcare is preferred, along with basic computer proficiency. Position also requires covering reception area as needed. The ideal candidate will provide a high-level of customer service to residents and guests, have a positive attitude, professional demeanor We offer staff-friendly strategies, and a team-oriented approach to make sure our staff is well-trained, well-looked after, and superbly appreciated.

PRIMARY FUNCTIONS

(Including but not limited to): Greets patients upon admission to make them feel special and welcomed. Must be positive and encouraging with a professional demeanor. Is understanding, attentive and anticipates patients’ needs, while taking ownership of getting things done. Demonstrates awareness of and sensitivity to patients’ rights and maintains patient confidentiality at all times. Maintains cooperative and respectful working relationships and supports staff in the performance of their duties. Distributes water pitchers to patients daily and refreshes pitchers throughout the day.

QUALIFICATIONS

Must be able to multi-task effectively. Excellent communication and customer service skills required. Must be approachable and friendly.

Shift:

M-F, weekends as needed Job type: Per diem

Salary:

$18.00 per hour