Front Desk Concierge Position Available In Westchester, New York
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Job Description
Front Desk Concierge 4.4 4.4 out of 5 stars 1 Huguenot Street, New Rochelle, NY 10801 Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Bilingual candidates are encouraged to apply as we value diverse communication skills. Responsibilities Greet and welcome guests upon arrival, ensuring a positive first impression. Manage front desk operations including check-ins, check-outs, and reservations. Handle guest inquiries and provide information about services and amenities. Maintain accurate records of guest information and transactions using QuickBooks and Google Workspace. Perform clerical duties such as filing, data entry, and calendar management. Assist with office management tasks to ensure smooth daily operations. Address guest complaints or concerns promptly and professionally. Collaborate with other departments to enhance the guest experience. Experience Previous experience in a front desk or customer service role is preferred. Proficiency in QuickBooks and Google Workspace is highly desirable. Strong clerical skills with an emphasis on time management and organization. Bilingual abilities are a plus, enhancing communication with diverse guests. Excellent interpersonal skills with a focus on delivering outstanding customer service. If you are passionate about providing exceptional service and thrive in a dynamic environment, we invite you to apply for the Front Desk Agent position. Join us in creating memorable experiences for our guests!
Job Types:
Full-time, Part-time Pay:
$17.00 – $18.00 per hour Expected hours: 40 per week
Schedule:
12 hour shift 8 hour shift Day shift Monday to Friday Weekends as needed
Work Location:
In person
