Part-Time Patient & Family Concierge (UPMC Presbyterian/EMU Position Available In Allegheny, Pennsylvania

Part-Time Patient & Family Concierge (

UPMC Presbyterian/EMU Job ID:

6990473194

Status:

Part-Time

Regular/Temporary:

Regular

Shift:

Day Job

Facility:

UPMC Presbyterian

Department:

7F EMU

Location:

200 Lothrop St, Pittsburgh, PA

Union Position:

No

Salary Range:

$ 18.0-28.29 USD Part-Time Patient & Family Concierge (UPMC Presbyterian/EMU) Interested in starting a career in healthcare and love helping others? Join us at UPMC Presbyterian Hospital as a Part-Time Patient & Family Concierge (PFC) on our Epilepsy Monitoring Unit, 7F. This role offers a meaningful way to make a difference for patients and families by enhancing their hospital experience from arrival to discharge. As a PFC, you’ll support patients, families, and clinical staff by performing a mix of bedside, stocking, and administrative tasks. You’ll assist with everything from guiding visitors and delivering meals to transporting patients and managing supplies—ensuring smooth, compassionate care every step of the way. This part-time role requires a commitment of 24 hours per week, scheduled as two 12-hour shifts. Key Responsibilities Greet and escort patients and visitors.
Assist with patient transport, meal delivery, and supply replenishment.
Maintain clean, organized spaces and report maintenance needs.
Answer phones, respond to call lights, and provide non-clinical assistance.

Note:

 This role does NOT involve clinical tasks such as bathing, mobility assistance, or administering medical care.

Qualifications:

High school diploma, or active enrollment in a high school/GED program, or one year of previous work experience in lieu of a diploma/GED
Must demonstrate compassion, enthusiasm, and a strong desire to provide an exceptional experience for patients and families at all times
Previous experience in healthcare or customer service is preferred, but not required
Ability to follow written and verbal instructions

Licensure, Certifications, and Clearances:

Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran