Salon Concierge Position Available In Allegheny, Pennsylvania

Salon Concierge The Hair Doctors Salon 5475 William Flynn Highway, Gibsonia, PA 15044 Job Summary We are seeking a dedicated and personable Concierge to join our salon. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires a strong ability to manage guest inquiries, facilitate questions, and enhance the overall client experience. Duties Greet guests and provide assistance with check-in and check-out processes. Answer phone calls and provide information about our salon, stylists, and services. Manage bookings and assist in scheduling. Maintain a comprehensive knowledge of our services and products. Handle guest complaints or issues with professionalism and resolve them in a timely manner. Manage inventory deliveries and ensure they are organized properly. Train the salon assistants in front desk duties. Uphold high standards of cleanliness and organization at the front desk area. Experience Previous experience in a front desk or guest services role is preferred. Strong phone etiquette and communication skills. Demonstrated ability to manage time efficiently while handling multiple tasks in a fast-paced environment. A background in salon operations is an advantage but not mandatory. A passion for providing outstanding guest relations and enhancing the overall client experience. This position starts at $14/hour which will increase to $16/hour following satisfactory completion of the training period. Additional benefits include Paid Time Off, Free Hair Services, Occasional Complimentary Lunches, and Opportunities for Professional Development.

Job Types:

Full-time, Part-time Pay:

From $14.00 per hour Expected hours: No less than 25 per week

Benefits:

Employee discount Flexible schedule Paid time off

Shift:

Day shift Evening shift Morning shift

Work Location:

In person