Concierge/Receptionist (Part Time) Position Available In Georgetown, South Carolina

Job Description:

At The Lakes at Litchfield , we are proud to be recognized as aGreat Place to Work®, and we believe that our success begins withone simple principle: People First. We are a luxury senior livingcompany that is driven by compassion, respect, & dedication tomaking every interaction meaningful. Our culture fosters growth,teamwork, and a genuine commitment to enriching the lives of ourresidents & team members. If you’re passionate about providingexceptional care in an environment where you’re valued andsupported, we invite you to be part of a company that truly putspeople at the heart of everything we do. Now accepting applicationsfor a Part Time Concierge/Receptionist 1st shift. Must haveflexible schedule to provide consistent service to our residents.

Could include some holidays. The Concierge is the ‘face’ of thecommunity. This position is quite often the first contact forprospects, guests, and family members and supports sales efforts byeffectively handling incoming sales calls, tours and walk-ins andprovide a warm and welcoming experience for guests. The Conciergeprovides telephone and administrative support, as appropriate, forall departments in the community. We look forward to meeting yousoon! Interviews offered daily!

POSITION SUMMARY

The Concierge isthe “Director of First Impressions” of the community and quiteoften the first contact for prospects, guests, and family members.

ESSENTIAL FUNCTIONS

Greets, engages and assists residents, familymembers, guests, and visitors in a vibrant, courteous andprofessional manner. Answers internal and external telephone calls,pages & walkie talkie. Promotes programs, outings and events,encourages participation, and assists residents and/or guests withregistration. Supports community sales efforts by engaging visitorsand prospective residents, collecting information, and promotingSenior Living Communities as a great place to live. Maintainsbuilding security, monitors security systems, including theemergency call system, and responds accordingly. Manages theoperation and maintenance of all office equipment and communicationdevices (i.e. call transfers). Manages mail and newspaper delivery.

Assists Business Office Manager with ordering and maintainingadequate inventory of office and community supplies. Participatesin and attends all required in-service training sessions. MaintainsHIPPA standards and regards all medical or healthcare informationpertaining to residents & employees as confidential. Other dutiesas assigned.

COMPETENCIES

To perform the job successfully, anindividual should demonstrate the following competencies: TechnicalSkills

• Individual must demonstrate current and ongoing competencein tasks assigned which indicates a specialized skill in this areaabove and beyond the average. Must demonstrate knowledge & frequentuse of computers & Microsoft Office. Communication
• Demonstratesan ability to effectively and regularly transfer information tonecessary parties to improve the quality of her work and to provideher supervisor with actionable, accurate data. Initiative
• Isself-motivated and personally competitive.

Wants to achieve for thegood of the Company and her team. Seeks additional work when theyhave capacity. Demonstrates an ability and desire to bring newideas and solutions to their supervisor on an ongoing basis.

Flexibility

• The ability to quickly adapt to changing conditions.

The ability to navigate obstacles with ease, aplomb andprofessionalism. Interpersonal Skills

• Focuses on solvingconflict, not blaming; listens to others without interrupting;keeps emotions under control; remains open to ideas and tries newthings Teamwork
• Balances team and individual responsibilities;encourages others and asks for help when needed. Exhibits patienceand compassion. Professionalism
• Ensures product is delivered ontime and is of the highest quality. Assumes responsibility formistakes. Presents themselves in a manner which enhances the brandimage. Understands that no information is truly private andconducts online or social networking activities accordingly. Ethics
• Treats people with respect; keeps commitments; inspires the trustof others; works ethically and with integrity; upholds the

Company’s Guiding Principles:

o People First, Always o We Exist toServe our Members o We Have a Responsibility to be

Full PhysicalDemands, Work Environment, and Expected Hours of Work:

The physicaldemands described here are representative of those that must be metby an employee to successfully perform the essential functions ofthis job. This position is often required to read, write, stand,walk, sit, use hands to finger, handle, or feel objects, tools, orcontrols, reach with hands and arms, balance, stoop, kneel, crouch,talk and/or hear. This position will be required to lift or carryweight up to 25 lbs. While performing the duties of this job, theTeam Member is exposed to minimal to moderate noise. The TeamMember may be required to work extended periods of time at acomputer terminal. The associate may encounter difficultsituations, including contact with mentally ill and deceasedresidents.

TRAVEL:

No travel is expected although occasional travelmay be required for training sessions, continuing educationopportunities, emergency situations, and other company functions.

EDUCATION AND EXPERIENCE REQUIREMENTS

Certification or completedcourse work in office management desired. Telephone operating andanswering experience required. 1-2 years’ experience in a similarconcierge/administrative assistant position desired.

KNOWLEDGE,SKILLS, AND ABILITIES REQUIRED

Ability to read, write, speak andunderstand English fluently. Ability to meet or exceed thecompany’s attendance and punctuality standards. Ability to usemiscellaneous software and office equipment. Ability to understandand follow directions as given. Ability to work with minimalsupervision. SLC2