Concierge/Receptionist (weekend) Position Available In Lexington, South Carolina

Concierge/Receptionist (weekend) Westminster Memory Care Lexington 886 Park Road, Lexington, SC 29072 Overview We are seeking a dedicated and personable Concierge to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a memorable experience. This role requires a blend of hospitality expertise, strong communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment. Duties Greet guests warmly upon arrival and provide them with information about the facility and its services. Assist guests with reservations, inquiries, and requests related to dining, entertainment, and local attractions. Manage guest relations by addressing concerns or complaints promptly and professionally. Maintain an up-to-date knowledge of local events, restaurants, and attractions to provide personalized recommendations. Handle phone inquiries with excellent phone etiquette, ensuring all calls are answered promptly and courteously. Collaborate with other departments to ensure seamless guest experiences. Provide support for special events or activities within the resort as needed. Uphold the highest standards of hospitality and professionalism at all times. Experience Previous experience in a customer service or hospitality role is preferred. Strong skills in guest services with a focus on building positive relationships. Bilingual or multilingual capabilities are highly desirable to assist diverse clientele. Excellent time management skills to prioritize tasks effectively in a busy environment. Familiarity with restaurant operations and local dining options is beneficial. A background in resort or hotel settings is an advantage but not mandatory. Join our team as a Concierge where your passion for hospitality will shine while providing outstanding service to our valued guests!

Job Type:

Part-time Schedule:

8 hour shift Day shift Evening shift Morning shift Rotating weekends Weekends as needed

Work Location:

In person