Hotel Concierge Position Available In Davidson, Tennessee

Hotel Concierge Old Town Trolley Tours of Nashville 120 Spence Lane, Nashville, TN 37210 JOIN

OUR FUN-EMPLOYED FAMILY!

This is a GREAT opportunity to SHINE the spotlight on your GUEST SERVICES and SALES skills!!! Have fun offering Historic Tours of America’s ® tours and attractions while inviting guests to learn about our historic city! This position is located in Nashville, TN.

Competitive pay and paid training:

$18per hour + commission FT employees earn 2 weeks of paid vacation time and 5 days of sick leave each year!, Choice of HRA or Traditional Healthcare Plan, Employer pays the majority of the premium for employee only coverage First Stop Health – 24 hr. access to doctor by phone or computer for employee and their dependents. Employer pays 100% 401K Plan Fun & Supportive Environment Flexible Scheduling Established & Financially Stable Company Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah and Washington, DC since 1980 Start your new Career Today!

Job Summary:

As the face of Old Town Trolley of Nashville, our Hotel Concierge plays a vital role in creating memorable guest experiences. The ideal candidate has a passion for hospitality, a sincere love of Nashville’s history and culture, and a natural ability to engage guests. This role focuses on promoting and effectively selling discounted attraction tickets while providing top-tier customer service.

Key Responsibilities:

Promote and sell discounted attraction tickets to hotel guests Engage guests with enthusiasm, local knowledge, and excellent customer service Maintain a thorough knowledge of Old Town Trolley offerings and local attractions Operate Ventrata ticketing system accurately and efficiently Complete daily ticket sales recap and notes Stand and work independently for extended periods of time Comply with company policies and guest service standards Resolve guest issues calmly and professionally under pressure

Requirements:

Experience with Ventrata or similar ticketing platforms preferred Strong communication skills with the ability to speak, read, and write fluent English Ability to remain pleasant, courteous, and professional in high-pressure situations Self-motivated and able to work independently Flexible availability including days, evenings, weekends, and holidays Prior sales or concierge experience is a plus If you love sharing your city, helping others, and being a part of a fun and engaging team, we’d love to meet you!

Job Type:

Part-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed Ability to

Relocate:

Nashville, TN:

Relocate before starting work (Preferred)

Work Location:

In person