Rental Support Agent Position Available In Davidson, Tennessee
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Job Description
Rental Support Agent TN Home Heros Nashville, TN 37208
About TN Home Heros:
TN Home Heros is on a mission to restore neighborhoods and improve lives by transforming distressed homes into high-quality rentals. As our portfolio expands, so does our team — and we’re looking for passionate people who want to grow with us.
Position Overview:
We’re seeking a bilingual Rental Support Agent fluent in both Spanish and English to join our in-office team. This entry-level position is the perfect starting point for someone looking to build a long-term career in property management, tenant relations, or real estate operations. You’ll play a critical role in supporting our residents, improving systems, and helping us deliver a five-star rental experience — all while gaining experience that can lead to rapid growth within our company.
What You’ll Do:
Serve as a primary point of contact for current and prospective tenants — answering questions, explaining lease terms, and resolving concerns in both Spanish and English. Assist with lease applications, onboarding new tenants, and ensuring all documentation is completed accurately. Track and coordinate maintenance requests and follow-ups. Support move-in/move-out processes and walkthroughs. Maintain records, communicate updates, and help streamline tenant experience. Collaborate with other departments and suggest improvements as you gain experience.
Who You Are:
Bilingual in Spanish and English (required). Friendly, dependable, and detail-oriented. Comfortable using digital tools and learning new systems. Strong communicator — both in writing and verbally. Interested in growing into a leadership or specialist role over time. Previous experience in customer service or housing support is a plus but not required. Why Join TN Home Heros? Weekly pay to start — with regular performance-based reviews. Clear growth path for advancement into roles like Leasing Coordinator, Tenant Relations Manager, or Field Operations. Impact-driven culture — we don’t just rent homes; we restore communities. Tight-knit team that invests in your growth and values your input.
