Concierge- $15.00/hr Position Available In Sevier, Tennessee

Concierge

• $15.

00/hr 3.5 3.5 out of 5 stars 2655 Teaster Lane, Pigeon Forge, TN 37863 Welcome to the vibrant universe of FACE Amusement Group, where we curate an ever-expanding constellation of entertainment destinations. Specializing in wholesome, family-friendly entertainment, our diverse portfolio boasts beloved restaurants such as Downtown Flavortown, alongside the flavorful experiences of Guy’s Kitchen and Bar in Branson, Missouri. But our reach extends beyond Food and Beverage, as we proudly introduce Amusement delights at Arcade City, Big Top Arcade, Rockin’ Raceway Arcade, 7D Dark Ride Adventure, LuLu’s Beach Arcade, Mountain of Youth Ropes Course, and The Mirror Maize. Working as a concierge at Guy Fieri’s Downtown Flavortown is an absolute delight! From welcoming guests with a warm smile to providing recommendations for the best dining experiences in Flavortown, every moment is filled with excitement and satisfaction. Assisting patrons with reservations, offering insider tips about the city, and ensuring their stay is memorable adds an extra layer of enjoyment to the role. The vibrant atmosphere, coupled with the tantalizing aromas from Guy’s kitchen, creates an ambiance that’s both lively and inviting. Collaborating closely with the entire Flavortown team to exceed guests’ expectations makes each shift truly fulfilling. Overall, being a concierge at Flavortown is not just a job—it’s an opportunity to create unforgettable experiences and be part of the magic of Guy’s iconic brand.

PAID WEEKLY!

FACE Culture:

All Team Members of FACE are expected to support the brand through active engagement in our core values: F aith: being confident in one another A ttitude: responding positively regardless of circumstances C onsistency: doing what is expected everyday E xcellence: pursuing my personal best We offer great benefits for full and part-time as well as opportunity for growth and advancement! Medical, Dental, Vision, Disability, and Life Insurance

• full time 401k with 4% company matching
• full time PTO accrual first year
• 15 days full time, 4 days part time Company Paid Tele-Medicine
• full and part time Company Paid Short Term Disability
• full time Discounts to numerous area attractions
• full and part time Discounts at all our restaurants
• full and part time Referral Bonuses
• full and part time

Duties & Responsibilities:

Welcome and build rapport with guests, as this is the guests first impression of the location Answering general questions about the location. If an answer is unknown, the concierge can seek the answer and direct the guest to the appropriate manager Making guest reservations Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy Maintains a clean and organized welcome area Help to build STAR experience for guests Believes in SAFETY to protect the guests and other team members Team Member may be required to perform other duties Have fun!

Requirements:

Flexibility to work varied shifts to include days and nights, weekends, and holidays A minimum of 6 months’ work experience in a high-volume restaurant or retail Understands restaurant etiquette Familiarity with health and safety regulations Demonstrated customer service skills Enjoy interacting with families and children; passionate about guest service Positive, optimistic, friendly, outgoing, and able to smile frequently with high energy Ability to work in fast paced environment, take initiative and resolve problems Must be able to use a computer Ability to stand for long periods of time Must be at least 18 years old Must pass a pre-employment background check. Able to be genuinely friendly and caring and by taking pride in their work. Must be self-motivated and disciplined. Must be able to prioritize and complete work assignments on a timely basis. Must maintain strict confidentiality and judgment regarding privileged information.

Must display being:

patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. Must be willing to constantly improve. Must have professional appearance with good personal hygiene. Must promote and support a “team” work environment by cooperating and helping co-workers. Must adapt to changes easily. Must tolerate a fast-paced, hectic environment. Must show appreciation to others. Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines. Enjoy having fun! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. FACE participates in

E-Verify Background Screening Required Job Type:

Part-time Pay:

$15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Schedule:

Day shift Evening shift Every weekend Application Question(s): Are you willing to undergo a background check in accordance with local law/regulations? Are you at least 18 years of age? Do you have any relatives that work for the company? (

Relative:

Spouse, Domestic partner, Parent, Child, Sibling, Grandparent/child, Aunt/Uncle, Cousin, Niece/Nephew, Guardian/Ward, Step relatives, Fiancé.) Company locations could be/but not limited to: Rockin’ Raceway, Big Top Arcade, Arcade City Pigeon Forge, Arcade City Gatlinburg, Arcade City Branson, LuLu’s Beach Arcade, Downtown Flavortown, or Guy’s Kitchen & Bar. Have you been previously employed by FACE Amusement including Rockin’ Raceway, Big Top Arcade, Arcade City Pigeon Forge, Arcade City Gatlinburg, Arcade City Branson, Branson Coaster, LuLu’s Beach Arcade, Downtown Flavortown, or Guy’s Kitchen & Bar? If Yes, please explain.

Experience:

Customer service: 1 year (Preferred) Shift availability: Night Shift (Required) Day Shift (Required)

Work Location:

In person